[outages] Bluehost.com outage

[Bryan Inks]

The follow up, it looks like they introduced a routing loop to the network and that is what took everything down.

-----Original Message-----
From: Jon Lewis [mailto:jlewis at lewis.org] 
Sent: Tuesday, December 31, 2013 1:48 PM
To: Bryan Inks
Cc: outages at outages.org
Subject: Re: [outages] Bluehost.com outage

My client on HostGator that was down is now up.

On Tue, 31 Dec 2013, Bryan  Inks wrote:

> I'm being told that "I think it's coming back up".
>
> -----Original Message-----
> From: Frank Bulk [mailto:frnkblk at iname.com]
> Sent: Tuesday, December 31, 2013 12:21 PM
> To: Bryan Inks; outages at outages.org
> Subject: RE: [outages] Bluehost.com outage
>
> They must not just be collocated, but share some of the same network infrastructure.
>
> Interesting to note that the umbrella company lists out the main brands with links to each:
> http://enduranceresponse.com/
>
> Frank
>
> -----Original Message-----
> From: Bryan Inks [mailto:Binks at keyinfo.com]
> Sent: Tuesday, December 31, 2013 2:15 PM
> To: Frank Bulk; outages at outages.org
> Subject: RE: [outages] Bluehost.com outage
>
> That's because the company moved HostGator into the Bluehost DC in Provo.
>
> -----Original Message-----
> From: Frank Bulk [mailto:frnkblk at iname.com]
> Sent: Tuesday, December 31, 2013 12:12 PM
> To: Bryan Inks; outages at outages.org
> Subject: RE: [outages] Bluehost.com outage
>
> Thanks.  There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator.
>
> Frank
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bryan 
> Inks
> Sent: Tuesday, December 31, 2013 1:48 PM
> To: outages at outages.org
> Subject: Re: [outages] Bluehost.com outage
>
> Just in case my ASSP modification to the subject caused a rejection....
>
> Frank,
>
> I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well.
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Frank 
> Bulk
> Sent: Tuesday, December 31, 2013 11:32 AM
> To: outages at outages.org
> Subject: [SPAM] [outages] Bluehost.com outage
>
> We have one customer whose domain is on Bluehost and we can't find their MX record.  The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53.
>
> Twitter jabber confirms an issue.
>
> Frank
>
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  Jon Lewis, MCP :)           |  I route
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