[outages] Comcast outages in the Ann Arbor, MI area

[Bill Wichers]

Some more info:

At approx 8:12pm eastern we show an event on one of our Comcast Ethernet (layer2 network, not ip) endpoints having about 14 minutes of outage. The customer affected is in flint. None of our other endpoints showed any alarms.

We show no events and normal traffic and bgp prefix counts on our ip handoff to them in Troy.

I don't have any telemetry from cable modems in the area since we only use Comcast for commercial-type services.

-Bill

Sent from my iPhone

On Jan 6, 2014, at 9:23 PM, "Bill Wichers" <billw at waveform.net<mailto:billw at waveform.net>> wrote:

We have a fiber connection into them in Troy (outside Detroit) and we seem to be having some intermittent issues but we haven't localized it yet.

Note that there was a *lot* of snowfall in the area over the past 24 hours and now its very cold and windy so this might be weather related.

-Bill

Sent from my iPhone

On Jan 6, 2014, at 7:32 PM, "Edward Vielmetti" <edward.vielmetti at gmail.com<mailto:edward.vielmetti at gmail.com>> wrote:

I'm not on Comcast, so I can't provide a direct confirmation
of this, but there are multiple reports on Twitter of Comcast
partial outages in the Ann Arbor area. The typical report is
that some TV channels work, others don't, and that Internet
is out.

I'll update if I get more useful details.

--
Edward Vielmetti +1 734 330 2465
edward.vielmetti at gmail.com<mailto:edward.vielmetti at gmail.com>

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