[outages] XO Issues?

Tue Jan 7 13:53:08 EST 2014

FWIW - We've had reports of VOIP issues (no audio, disconnects) this morning through XO who is our SIP provider.

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bill Wichers
Sent: Tuesday, January 07, 2014 12:44 PM
To: Ivan Kovacevic; outages at outages.org
Subject: Re: [outages] XO Issues?

I see the following from Detroit:

---- snip 8< ----
Sfld-XO-Edge>traceroute 206.111.7.222

Type escape sequence to abort.
Tracing the route to 206.111.7.222.ptr.us.xo.net (206.111.7.222)

  1 ge11-0-2d0.mcr1.southfield-mi.us.xo.net (65.46.186.9) [AS 2828] 0 msec 16 ms
ec 0 msec
  2 vb1730.rar3.chicago-il.us.xo.net (216.156.0.185) [AS 2828] 36 msec 36 msec 4
4 msec
  3 ae1d0.cir1.denver2-co.us.xo.net (207.88.13.193) [AS 2828] 32 msec 32 msec 32
msec
  4  *  *  *
  5  *  *  *
  6  *  *  *
  7  *
---- snip 8< ----

   -Bill

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Ivan Kovacevic
Sent: Tuesday, January 07, 2014 1:38 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] XO Issues?

Seeing 50% packet loss to 206.111.7.222 from Toronto, Canada

tracert 206.111.7.222
traceroute to 206.111.7.222 (206.111.7.222), 30 hops max, 40 byte packets
1  vlan150-core01.tor1.prioritycolo.com<http://vlan150-core01.tor1.prioritycolo.com> (204.11.49.121)  0.324 ms  0.339 ms  0.427 ms
2  te-1-2.core01.tor1.prioritycolo.com<http://te-1-2.core01.tor1.prioritycolo.com> (204.11.48.132)  0.424 ms  0.558 ms  0.652 ms
3  ix-0-1-3-0.tcore1.TNK-Toronto.as6453.net<http://ix-0-1-3-0.tcore1.TNK-Toronto.as6453.net> (64.86.33.57)  0.188 ms  0.192 ms  0.187 ms
4  if-11-0-0-4.core4.TNK-Toronto.as6453.net<http://if-11-0-0-4.core4.TNK-Toronto.as6453.net> (64.86.33.42)  17.391 ms  17.423 ms  17.463 ms
5  if-0-1-2-0.tcore1.CT8-Chicago.as6453.net<http://if-0-1-2-0.tcore1.CT8-Chicago.as6453.net> (63.243.172.38)  19.250 ms  19.250 ms  19.281 ms
6  p5-1.ir1.chicago2-il.us.xo.net<http://p5-1.ir1.chicago2-il.us.xo.net> (206.111.2.33)  13.928 ms  13.946 ms  13.923 ms
7  207.88.14.193.ptr.us.xo.net<http://207.88.14.193.ptr.us.xo.net> (207.88.14.193)  79.451 ms * 207.88.14.193.ptr.us.xo.net<http://207.88.14.193.ptr.us.xo.net> (207.88.14.193)  78.491 ms
8  * ae1d0.cir1.denver2-co.us.xo.net<http://ae1d0.cir1.denver2-co.us.xo.net> (207.88.13.193)  69.358 ms *
9  206.111.7.222.ptr.us.xo.net<http://206.111.7.222.ptr.us.xo.net> (206.111.7.222)  68.868 ms * *

#ping 206.111.7.222
PING 206.111.7.222 (206.111.7.222) 56(84) bytes of data.
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=2 ttl=61 time=70.0 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=6 ttl=61 time=69.5 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=9 ttl=61 time=69.3 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=10 ttl=61 time=69.7 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=13 ttl=61 time=69.4 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=14 ttl=61 time=108 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=15 ttl=61 time=69.2 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=17 ttl=61 time=69.6 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=18 ttl=61 time=69.6 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=19 ttl=61 time=97.0 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=20 ttl=61 time=98.2 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=21 ttl=61 time=70.5 ms
64 bytes from 206.111.7.222<http://206.111.7.222>: icmp_seq=24 ttl=61 time=69.1 ms

--- 206.111.7.222 ping statistics ---
27 packets transmitted, 13 received, 51% packet loss, time 26014ms
rtt min/avg/max/mdev = 69.151/76.940/108.593/13.574 ms

Best Regards,

Ivan
Star Telecom | www.startelecom.ca<http://www.startelecom.ca/> | SIP Based Services for Contact Centers

The information in this transmittal may be legally privileged, confidential, and/or otherwise protected by law from disclosure, and is intended only for the recipient(s) listed above. If you are neither the intended recipient(s) nor a person responsible for the delivery of this transmittal to the intended recipient(s), you are hereby notified that any distribution or copying of this transmittal is prohibited. If you have received this transmittal in error, please notify Agio LLC immediately at (405) 217-3800 or by return e-mail and take the steps necessary to delete it completely from your computer system. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20140107/53d65922/attachment.htm>