[outages] 1-7-2013 - Major Windstream outage in the Wisconsin area today (OC192 fiber kink/cut on riverbank)

[Bertram, Matthew]

Still down.  Latest update:

01/07/2014,15:14:24:[AT&T ]
Activity Type Code Desc: PROGRESS COMMENTS
Activity Type Code: PROG
Windstream is continuing to work the plan of action that they outlined earlier today. Plan updates are as follows:1.Technicians continue to investigate possible ice intrusion in splice cases. This work is in progress. The first splice case was found to be in good condition. Technicians are en-route to the 2nd splice case. 2.Complete the fiber distribution panel (FDP) replacement in Genoa, WI. This is expected to improve the span signal loss by 3 Db. 3.The fiber between the Coon Valley central office and the Genoa central office will to be tested.  There is considerably higher signal loss in one direction (up to 6 dB of additional loss). The technicians will perform testing after the second splice case inspection/resolution.There is no ETTR at this time.


-          Matt

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bertram, Matthew
Sent: Tuesday, January 07, 2014 11:35 AM
To: OUTAGES Mailing List
Subject: [outages] 1-7-2013 - Major Windstream outage in the Wisconsin area today (OC192 fiber kink/cut on riverbank)

This is still down as of today.  Latest update.

01/07/2014,10:31:30:[AT&T ]
Activity Type Code Desc: PROGRESS COMMENTS
Activity Type Code: PROG
Windstream has restored the system in one direction by rolling the system to the best available fibers between Genoa and Wisconsin River, WI. Due to excessive loss on the fiber spans because of the cold temperatures last night, it was determined by Field Operations that it was not safe to have splicers working on the poles. For today, the splicing contractor will go to two identified splice cases to investigate a possible ice intrusion, and an FDP panel will be replaced in Genoa pending MOP approval. Fiber testing will also take place between Coon Valley and Genoa, and also from Wisconsin River to Platteville. Service may experience intermittent trouble and is being monitored. There is no ETTR at this time.


-       Matt

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bertram, Matthew
Sent: Monday, January 06, 2014 4:03 PM
To: OUTAGES Mailing List
Subject: Re: [outages] 1-6-2013 - Major Windstream outage in the Wisconsin area today (OC192 fiber kink/cut on riverbank)

Windstream is still attempting to restore service.  After the initial fiber run, they found an additional break in the line.  Latest update:

01/06/2014,14:48:03:[AT&T ]
Activity Type Code Desc: PROGRESS COMMENTS
Activity Type Code: PROG
Windstream has identified 2 frozen splice cases that need to be defrosted with heaters to restore service. There is no ETTR at this time.


-          Matt

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bertram, Matthew
Sent: Monday, January 06, 2014 11:08 AM
To: OUTAGES Mailing List
Subject: [outages] 1-6-2013 - Major Windstream outage in the Wisconsin area today (OC192 fiber kink/cut on riverbank)

Basically a repeat from 12-30-2013.  They are just going to roll a new bundle today to restore service.  It "feels" like -40 out there, so hard to say how long this is going to take given the conditions.

Latest update:
01/06/2014,09:29:33:[AT&T ]
Activity Type Code Desc: PROGRESS COMMENTS
Activity Type Code: PROG
Windstream has 2 technicians at the Wisconsin River office and 1 technician dispatched to the Platteville, WI office with an estimated time of arrival of 9:45 CT. Their current plan is for the Windstream technicians along with their engineering team to roll fibers to restore service. There is no ETTR at this time.

Hopefully this will be the long term fix.


-          Matt

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20140107/d4a80852/attachment.htm>