[outages] Level 3 issues in Ashburn

[Tim Glen]

1/16/14 9:05:48 PM GMT
The Transport NOC advised that Field Services are currently working to replace the damaged conduit so that the replacement fiber can be placed in. An estimated start time for splicing is unavailable at this time.



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Luke Rockwell
Sent: Thursday, January 16, 2014 3:07 PM
To: outages at outages.org
Subject: Re: [outages] Level 3 issues in Ashburn

Ouch

1/16/14 8:00:49 PM GMT

Field Services are on site performing excavation of the impacted fiber, which is fairly deep. When the boring crew hit the fiber, approximately 25 feet of fiber was pulled out and will need to be repaired. Restoration efforts are underway, but no estimated restoral time is currently available.


On Thu, Jan 16, 2014 at 11:12 AM, Eric Dugas <EDugas at zerofail.com<mailto:EDugas at zerofail.com>> wrote:
Also affects our Hibernia Atlantic transport to NYC. I've received the following update at 13:22 EST:

"Please be advised that Hibernia Networks is currently experiencing a network outage between Ashburn and Pittsburgh, USA since 16:40 GMT. We are currently investigating the issue.

Update1 - Please be informed that, our partner is currently investigating the issue and has dispatched techs to site, there is currently no ETA available, further updates to follow."

Eric Dugas
edugas at zerofail.com<mailto:edugas at zerofail.com>
Network Management Group
ZEROFAIL / AS40191


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