[outages] Level 3 issues in Ashburn

[Tim Glen]

1/16/14 10:52:27 PM GMT   (5:52:27 PM EST)

The Transport NOC informed that Field Services are continuing their splicing
preparations, which are expected to be completed by 00:00 GMT (7:00 PM EST)
and splicing will begin subsequently.




  _____

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Luke
Rockwell
Sent: Thursday, January 16, 2014 4:46 PM
To: outages at outages.org
Subject: Re: [outages] Level 3 issues in Ashburn


1/16/14 9:44:58 PM GMT	 The Transport NOC informed that Field Services are
anticipating splicing preparations will begin at approximately 22:00 GMT. It
has been informed that this process will take approximately two hours to
complete, and splicing will commence thereafter.


On Thu, Jan 16, 2014 at 1:29 PM, Tim Glen <tglen at asicentral.com> wrote:


1/16/14 9:05:48 PM GMT

The Transport NOC advised that Field Services are currently working to
replace the damaged conduit so that the replacement fiber can be placed in.
An estimated start time for splicing is unavailable at this time.







From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Luke
Rockwell
Sent: Thursday, January 16, 2014 3:07 PM


To: outages at outages.org
Subject: Re: [outages] Level 3 issues in Ashburn





Ouch




1/16/14 8:00:49 PM GMT

Field Services are on site performing excavation of the impacted fiber,
which is fairly deep. When the boring crew hit the fiber, approximately 25
feet of fiber was pulled out and will need to be repaired. Restoration
efforts are underway, but no estimated restoral time is currently available.



On Thu, Jan 16, 2014 at 11:12 AM, Eric Dugas <EDugas at zerofail.com> wrote:

Also affects our Hibernia Atlantic transport to NYC. I've received the
following update at 13:22 EST:

"Please be advised that Hibernia Networks is currently experiencing a
network outage between Ashburn and Pittsburgh, USA since 16:40 GMT. We are
currently investigating the issue.

Update1 - Please be informed that, our partner is currently investigating
the issue and has dispatched techs to site, there is currently no ETA
available, further updates to follow."

Eric Dugas
edugas at zerofail.com
Network Management Group
ZEROFAIL / AS40191



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