[outages] Level 3 Detroit issues again

[Mitch Patterson]

They were doing emergency maintance likely related to the other night
On Mar 8, 2014 6:34 AM, "Greg Smythe" <greg at thesmythes.org> wrote:

>  As I type this I am seeing Level3 issues in the Detroit area. Been going
> on since about 4:30am Eastern. My co-lo provider had to disable peering to
> get us back and running.
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> Greg Smythe
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> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Mitch
> Patterson
> *Sent:* Friday, March 07, 2014 12:51 AM
> *To:* Bill Wichers
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Level 3 Detroit issues again
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> Just got this
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> *** CASCADED EXTERNAL NOTES 07-Mar-2014 05:48:37 GMT From CASE: 7621845 -
> Event The Operations Engineering team has isolated the cause of the packet
> loss failure.  A change in parameters on the Detroit's network router has
> been initiated to restore normal operations.
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> On Fri, Mar 7, 2014 at 12:41 AM, Mitch Patterson <mitpatterson at gmail.com>
> wrote:
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> Just got this
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> *03/07/2014 05:06 AM GMT*
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> *** CASCADED EXTERNAL NOTES 07-Mar-2014 05:06:43 GMT From CASE: 7621845 - Event
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> The Technical Services Center (TSC) detected a packet loss condition on a network router in Detroit, MI.  The Operations Engineering team has been engaged on the issue and they are currently analyzing the packet loss condition to determine the cause of the failure.
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> On Fri, Mar 7, 2014 at 12:01 AM, Mitch Patterson <mitpatterson at gmail.com>
> wrote:
>
> Do you know are the circuits you are on legacy GLBX? from what i'm told by
> our guy who handles the colo the legacy GLBX ones are fine. but the other
> ones are not.
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> On Thu, Mar 6, 2014 at 11:59 PM, Bill Wichers <billw at waveform.net> wrote:
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> We connect into them in Detroit and we don't see this. We aren't in their
> colo though.
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> -Bill
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> Sent from my iPhone
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> On Mar 6, 2014, at 11:44 PM, "Mitch Patterson" <mitpatterson at gmail.com>
> wrote:
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> > We are seeing over 20% packet loss on our circuits at their colo in
> Southfield. They are telling me its been refereed to their IP core team as
> its a high level issue. Anyone else seeing this?
>
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