[outages] Time Warner Cable through Verizon (Wash. DC Metro): Packet Loss

[Adam Rothschild]

Here is a representative sample of TWC-VZ in New York:

  http://i.imgur.com/A33IESb.png

>From a cursory look at advertisements, it looks like they're trying to
establish a direct adjacency, though things aren't going swimmingly.

On Wed, Nov 5, 2014 at 12:07 AM, Michael Hertrick via Outages
<outages at outages.org> wrote:
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> On 11/04/2014 04:48 PM, Jay Ashworth via Outages wrote:
>> ----- Original Message -----
>>> From: "Michael Hertrick via Outages" <outages at outages.org>
>>
>>> Since yesterday, 03-NOV-2014 around 07:12AM EST, two systems on
>>> separate Time-Warner Cable (TWC) accounts have been experiencing
>>> intermittent and severe packet loss between TWC in NYC and my
>>> network in Ashburn, VA.
>>>
>>> I've run MTR to the equipment on TWC. The loss I see in that
>>> direction is on the last two hops only. When I traceroute back to
>>> my network from TWC, and see packet loss, it's between TWC and
>>> Verizon.
>>
>> Well, the second to last hops have different addresses, but that
>> doesn't mean they're not the same concentrator; annoying as hell
>> that mtr -r won't show both names and IPs, isn't it?
>
> Since my original e-mail, I've checked the fine man page and I should
> have run `mtr -wbc <seconds> <address>` to get names and addresses
> together.
>
>
>>
>> Are the remote TWC locations both near one another?
>
> They're about a mile or less apart.
>
>
>>
>> Do you have reports from them that they have trouble getting other
>> places on the internet?  Speed tests showing problems?  etc?
>
> The folks on-site in NYC have reported being able to reach their
> other, usual web sites on the Internet without issue.  It's actually
> difficult for me to get anyone on-site to run any tests because they
> typically leave when things aren't working right.  I know... problem
> solved, right? (I wish)
>
> I see that Albert Yuen with Raymond Fong MD replied to this thread and
> has corroborated my story.  He may be in a better position to run
> additional tests from the TWC at NYC side of things than I am.
>
>
>>
>> Cheers, -- jra
>>
>
> - --
> Regards,
> Michael Hertrick
> Neovera, Inc.
>
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