[outages] Network Solutions DNS not resolving on Comcast or CenturyLink networks

[Dylan Ebner]

We have multiple network solutions domain names not resolving currently when using comcast or CL dns servers. Google public dns servers do resolve.

networksolutions.com also does not resolve on comcast or CL dns servers. It does resolve on google dns servers but it is not accessable.



COMCAST DNS SERVERS: DOES NOT WORK
> server 75.75.76.76
Default Server:  cdns02.comcast.net<http://cdns02.comcast.net/>
Address:  75.75.76.76

> dms.crlmed.com<http://dms.crlmed.com/>
Server:  cdns02.comcast.net<http://cdns02.comcast.net/>
Address:  75.75.76.76

*** cdns02.comcast.net<http://cdns02.comcast.net/> can't find dms.crlmed.com<http://dms.crlmed.com/>: Server failed

CENTURY LINK SERVERS: DOES NOT WORK
> server 205.171.3.65
Default Server:  resolver1.qwest.net<http://resolver1.qwest.net/>
Address:  205.171.3.65

> dms.crlmed.com<http://dms.crlmed.com/>
Server:  resolver1.qwest.net<http://resolver1.qwest.net/>
Address:  205.171.3.65

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to resolver1.qwest.net<http://resolver1.qwest.net/> timed-out



GOOGLE PUBLIC DNS: WORKS
> server 8.8.8.8
Default Server:  google-public-dns-a.google.com<http://google-public-dns-a.google.com/>
Address:  8.8.8.8

> dms.crlmed.com<http://dms.crlmed.com/>
Server:  google-public-dns-a.google.com<http://google-public-dns-a.google.com/>
Address:  8.8.8.8

Non-authoritative answer:
Name:    dms.crlmed.com<http://dms.crlmed.com/>
Address:  67.135.55.235


Networksolutions.com also does not work:


COMCAST DNS: NOT WORKING

> server 75.75.76.76
Default Server:  cdns02.comcast.net<http://cdns02.comcast.net/>
Address:  75.75.76.76

> networksolutions.com<http://networksolutions.com/>
Server:  cdns02.comcast.net<http://cdns02.comcast.net/>
Address:  75.75.76.76

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to cdns02.comcast.net<http://cdns02.comcast.net/> timed-out


CENTURY LINK NOT WORKING
> server 205.171.3.65
Default Server:  resolver1.qwest.net<http://resolver1.qwest.net/>
Address:  205.171.3.65

> networksolutions.com<http://networksolutions.com/>
Server:  resolver1.qwest.net<http://resolver1.qwest.net/>
Address:  205.171.3.65

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to resolver1.qwest.net<http://resolver1.qwest.net/> timed-out
>

GOOGLE Public DNS WORKS
> server 8.8.8.8
Default Server:  google-public-dns-a.google.com<http://google-public-dns-a.google.com/>
Address:  8.8.8.8

> networksolutions.com<http://networksolutions.com/>
Server:  google-public-dns-a.google.com<http://google-public-dns-a.google.com/>
Address:  8.8.8.8

Non-authoritative answer:
Name:    networksolutions.com<http://networksolutions.com/>
Address:  205.178.187.13


Tracert from comcast network to networksolutions.com:


C:\Users\Larry>tracert 205.178.187.13

Tracing route to 205.178.187.13 over a maximum of 30 hops

  1     1 ms    <1 ms     1 ms  10.0.1.1
  2     *        9 ms    10 ms  96.120.48.221
  3    12 ms     9 ms     9 ms  te-0-2-0-6-sur01.nempls.mn.minn.comcast.net [68.
85.164.177]
  4    11 ms    15 ms    13 ms  te-0-4-0-13-ar01.roseville.mn.minn.comcast.net [
69.139.219.193]
  5    24 ms    19 ms    19 ms  he-5-3-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.166.253]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20141124/b5e04dc3/attachment.htm>