[outages] Email to Microsoft Office 365 users
Frank Bulk
frnkblk at iname.com
Tue Oct 21 19:25:57 EDT 2014
I received two confirmations off list of the issue – thanks. The one observed it from 4:27 pm and 5:11 pm, Central.
Josh, you were checking just the MX records, but before any email server can actually connect to the email server it has to resolve staples-com.mail.protection.outlook.com, which was not working at the time of my original post.
Frank
From: Josh Luthman [mailto:josh at imaginenetworksllc.com]
Sent: Tuesday, October 21, 2014 5:20 PM
To: Frank Bulk
Cc: outages at outages.org
Subject: Re: [outages] Email to Microsoft Office 365 users
I'm not seeing it on my servers or a couple others...
C:\Users\jluthman>dig MX staples.com <http://staples.com> +short
10 staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com> .
C:\Users\jluthman>dig MX staples.com <http://staples.com> +short @4.2.2.2 <http://4.2.2.2>
10 staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com> .
C:\Users\jluthman>dig MX staples.com <http://staples.com> +short @208.67.222.222 <http://208.67.222.222>
10 staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com> .
C:\Users\jluthman>dig MX staples.com <http://staples.com> +short @pdns131.ultradns.com <http://pdns131.ultradns.com>
10 staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com> .
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Oct 21, 2014 at 6:01 PM, Frank Bulk via Outages <outages at outages.org <mailto:outages at outages.org> > wrote:
Our last queue check reported DNS failures looking up <domain
name>.mail.protection.outlook.com <http://mail.protection.outlook.com> for 11 such domains.
Just picking one, staples.com <http://staples.com> :
root at nagios:/tmp# dig MX staples.com <http://staples.com> +short
10 staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com> .
root at nagios:/tmp# dig staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com>
; <<>> DiG 9.7.3 <<>> staples-com.mail.protection.outlook.com <http://staples-com.mail.protection.outlook.com>
;; global options: +cmd
;; connection timed out; no servers could be reached
root at nagios:/tmp#
root at nagios:/tmp# host MX staples.com <http://staples.com>
;; connection timed out; no servers could be reached
root at nagios:/tmp#
Anyone else seeing this? A colleague says that O365 is having issues and
will be forwarding me some details.
Regards,
Frank Bulk
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