[outages] FW: HD5844551 Mass Outage - New York / New York

Don Nightingale dnightin at wellesley.edu
Fri Sep 5 21:42:54 EDT 2014


It cleared for a bit but it's back again.  Master Ticket # 5844786.  
Status page still says "There is nothing to report."


On 9/5/2014 5:05 PM, Stephen Wilcox via Outages wrote:
> Religious Mass? State of Massachusetts? What an odd explanation!
>
> Their status page says they have one core device out in NY currently 
> impacting customers...
>
>
> On 5 September 2014 21:49, Tim Huffman via Outages 
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     This is twice I've seen Cogent go down in NY this afternoon.
>     Anybody know what's going on there?
>
>     Tim Huffman
>     Director of Engineering
>     Business Only Broadband
>     999 Oak Creek Dr, Lombard, IL 60148
>     Direct: 630.590.6012 <tel:630.590.6012> | Main: 630.590.6000
>     <tel:630.590.6000> | Fax: 630.986.2496 <tel:630.986.2496>
>     thuffman at bobbroadband.com <mailto:thuffman at bobbroadband.com> |
>     http://www.bobbroadband.com/
>     Cell: 630.340.1925 <tel:630.340.1925> | Toll-Free Customer
>     Support: 877.262.4553 <tel:877.262.4553>
>       Follow Us on LinkedIn  |    Follow Us on Twitter
>     ? please consider the environment prior to printing
>
>     -----Original Message-----
>     From: Cogent Support [mailto:Support at Cogentco.com
>     <mailto:Support at Cogentco.com>]
>     Sent: Friday, September 05, 2014 3:39 PM
>     To: noc
>     Subject: HD5844551 Mass Outage - New York / New York
>     Importance: High
>
>     Dear Cogent Customer,
>
>     We are currently experiencing a Mass Outage on our network. We are
>     working to resolve this as quickly as possible. Please check
>     http://status.cogentco.com for updates on this event.
>
>     If you need to open an individual ticket on this event, please
>     e-mail support at cogentco.com <mailto:support at cogentco.com> and
>     reference the mass outage HD5844551.
>
>     Impacted Region: New York / New York
>     Order(s) Impacted: 1-76060967
>     Mass Outage Ticket: HD5844551
>     Status:
>
>     Thank You,
>
>     Cogent Support
>     support at cogentco.com <mailto:support at cogentco.com>
>     877-726-4368 <tel:877-726-4368>
>
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