[outages] widespread level3 issue amsterdam/western europe?

[Adam Greene]

Not sure if it's related, but at 10:22am EDT we lost our Level3 BGP session
here in White Plains, NY.


-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of me via
Outages
Sent: Tuesday, September 09, 2014 10:11 AM
To: outages at outages.org
Subject: Re: [outages] widespread level3 issue amsterdam/western europe?


On 09/09/2014 07:52 AM, Andy Ringsmuth via Outages wrote:
> On Sep 9, 2014, at 7:24 AM, Joshua McDonald via Outages
<outages at outages.org> wrote:
>
>> This is what I received from Level3 this morning.
>>
>> 09/09/2014 10:30:16 GMT -
>> *** CASCADED EXTERNAL NOTES 09-Sep-2014 10:29:58 GMT From CASE: 
>> 8335069 - Event The planned maintenance activity has been completed for
this evening and traffic will now be moved back to its original path. The
planned maintenance activity is scheduled to continue on September 10, 2014
from 04:00 GMT to 10:00 GMT. The IP NOC will reroute services during the
maintenance window to ensure service stability and no further issues impacts
are expected to occur. If additional issues are experienced, please contact
the Level 3 Technical Service Center at 1-877-4LEVEL3.
>>
>>
>> 09/09/2014 08:02:05 GMT -
>> *** CASCADED EXTERNAL NOTES 09-Sep-2014 08:02:04 GMT From CASE: 
>> 8335069 - Event The IP NOC has further explained that the ongoing planned
maintenance activity caused traffic for the Direct Internet Access customers
in the United States to black hole.  The IP NOC is now rerouting traffic as
a temporary resolution to improve service stability until the planned
maintenance activity is completed.
> Well, that was brilliant, wasn't it? Schedule a big planned maintenance
that ends up black holing traffic right before a huge Apple keynote...

If an ISP puts off maintenance for every big announcement some other company
makes, the number of maintenance windows will be reduced more than what they
are. Looks to me like there was a backout or BC plan for this maintenance so
this really is a 'nothing to see here, move along' 
event.

--John

>
>
> -Andy
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