[outages] Level3/TW Telecom issues?

[Bob Hancock]

We were seeing substantial loss through Chicago this morning but it
seems to have subsided at this time.


Bob Hancock


On 08/27/2015 12:19 PM, Steven Fischer via Outages wrote:
> we are still seeing significant packet loss to 3 of our sites in the
> Midwest.
>
> On Thu, Aug 27, 2015 at 12:47 PM, Bobin Joseph via Outages
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     We got this from Level3____
>
>     __ __
>
>     Hello,
>
>     The network outage has been resolved.
>
>     *Event Conclusion Summary*
>
>     Start: August 26, 2015 19:15 GMT
>     Stop: August 27, 2015 00:14 GMT
>
>     Root Cause: An unknown issue in Chicago, IL was impacting IP services.
>     Fix Action: Adjustments were made to resolve the issue and restore
>     services.
>
>     Summary:
>     The IP NOC responded to an unknown issue in Chicago, IL that was
>     impacting IP services. Tier III Technical Support were engaged to
>     assist with investigations, and adjustments were made to resolve the
>     issue and stabilize traffic. Monitoring continues to ensure
>     stability. Should further issues be experienced, please contact the
>     Level 3 Technical Service Center.
>
>
>     ____
>
>     __ __
>
>     Thanks,____
>
>     Bobin____
>
>     __ __
>
>     *From:*Outages [mailto:outages-bounces at outages.org
>     <mailto:outages-bounces at outages.org>] *On Behalf Of *Ryan Gelobter
>     via Outages
>     *Sent:* Thursday, August 27, 2015 9:44 AM
>     *To:* Rafael Possamai
>     *Cc:* outages at outages.org <mailto:outages at outages.org>
>     *Subject:* Re: [outages] Level3/TW Telecom issues?____
>
>     __ __
>
>     Was anyone able to get some useful information out of Level3
>     regarding this yesterday? Also is anyone else seeing similar issues?____
>
>     On Aug 26, 2015 2:40 PM, "Rafael Possamai via Outages"
>     <outages at outages.org <mailto:outages at outages.org>> wrote:____
>
>     Here's a graph showing some packet loss: http://imgur.com/KVAzetA
>     <http://cp.mcafee.com/d/FZsSd38w83hJ5xyXxEVsKCMrKrhKCy-qen4TXCQrFELCzBNBBUSztd5YQsK9LECQrFKnuv7fICO1fomHoG2BqG_2rqI_fZvBPqJlvxdJmvD-LOVJV1NxR1Z_HYYMM-YeoWZOWarxEVV5MsMqemrKth5dqWqJTT-l3PWApmU6CQjr1J7HFkr8kJ6h3PtPo0eiF5KfbU1gp41jVy1KHsZ8_gKgGT2TQ1lmVWh-D00jqb2pEVsdwLQzh0qmWJPQzZ3iWq80HVDPSs182Cy04-vWVEwBizvQ96SjhOrehG_98MC>____
>
>     __ __
>
>     __ __
>
>     On Wed, Aug 26, 2015 at 3:16 PM, Matt Elliott via Outages
>     <outages at outages.org <mailto:outages at outages.org>> wrote:____
>
>     Anyone else having issues on Level3?  We’re seeing packet loss with
>     anything that traverses Chicago.____
>
>     __ __
>
>     Thanks,____
>
>     Matt____
>
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