[outages] Potential fiber cut in Metro Atlanta / Suwanee

[Joshua McDonald]

Just in from Zayo. 


Dear Zayo Customer, OSP has shot the OTDR test and is seeing an issue at 3169 feet from the 56 Marietta location. They have also located an area which appears to have been dug up and recovered. They are investigating further. We regret that your services are impacted and appreciate your patience while we troubleshoot and work diligently to resolve the underlying issue. We will continue to provide updates until your services have been restored. If you have any additional questions please contact the Zayo NCC at 866.236.2824 or via email at ncc at zayo.comand reference the ticket below. Regards, Anna O. Zayo INCC

Josh

Sent from my iPhone

> On Dec 3, 2015, at 8:14 PM, Joe Uhl <joeuhl at gmail.com> wrote:
> 
> No worries hope things are going well!
> 
> XO/CenturyLink connectivity is still completely down out of QTS Suwanee. Our networking team was able to push our traffic over a physically diverse fiberlight loop that we literally just got online out through the carriers in another facility.
> 
> The outage started at 4:08pm Eastern so it's a lengthy one. We still haven't gotten much concrete information from CenturyLink or XO about location/ETA.
> 
> Joe
> 
>> On Thu, Dec 3, 2015 at 8:06 PM, Scott Berkman via Outages <outages at outages.org> wrote:
>> And that was not intended as on-list, apologies!
>> 
>>> On December 3, 2015 7:39:29 PM EST, Scott Berkman via Outages <outages at outages.org> wrote:
>>> I was in classes with Joe at tech :). Didn't know he like runs mail chimp now.
>>> 
>>>> On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages <outages at outages.org> wrote:
>>>> Zayo has a fiber cut between Atlanta and Smyrna.  As of about 20 minutes ago, it had not been located.
>>>> 
>>>>>  On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages at outages.org> wrote:
>>>>>  
>>>>>  We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
>>>>>  
>>>>>  Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
>>>>>  
>>>>>  Thanks,
>>>>>  
>>>>>  Joe
>>>>>  
>>>>>  
>>>>> 
>>>>>  Outages mailing list
>>>>>  Outages at outages.org
>>>>>  https://puck.nether.net/mailman/listinfo/outages
>>>> 
>>>> 
>>>> Outages mailing list
>>>> Outages at outages.org
>>>> https://puck.nether.net/mailman/listinfo/outages
>> 
>> -- 
>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
>> 
>> _______________________________________________
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> 
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