[outages] SC Verizon voice service back online

Casey Crowe casey at palmettocc.net
Tue Dec 15 15:32:03 EST 2015 

On Dec 15, 2015 3:26 PM, outages-request at outages.org wrote:
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Today's Topics:

   1. Verizon Wireless in Columbia SC is down (Casey Crowe)
   2. Re: Level3 Chicago? (Joshua McDonald)


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Message: 1
Date: Tue, 15 Dec 2015 19:36:41 +0000
From: Casey Crowe <casey at palmettocc.net>
To: "outages at outages.org" <outages at outages.org>
Subject: [outages] Verizon Wireless in Columbia SC is down
Message-ID:
        <BY2PR03MB17580B3AF3BB040165D72FADCEE0 at BY2PR03MB175.namprd03.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Unable to make voice calls as of about 2:30 PM EST

Casey Crowe
IT Systems Engineer
Palmetto Computer Consulting
Office: (803) 832-2653
Cell: (803) 386-9302
www.palmettocc.net<http://www.palmettocc.net/>

[PCC_logo]

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Message: 2
Date: Tue, 15 Dec 2015 15:25:47 -0500
From: Joshua McDonald <josh at 2cold.net>
To: Ryan Rittgarn <rrittgarn at techpro.com>
Cc: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Level3 Chicago?
Message-ID: <568BB0BB-D1DE-4AA3-9CC3-96FD0733DF74 at 2cold.net>
Content-Type: text/plain; charset="utf-8"

Just got off the phone with Level3, this basically explains the issue.

*** CASCADED EXTERNAL NOTES 15-Dec-2015 20:20:05 GMT From CASE: 10125524 - Event
The IP NOC reported that an unknown issue was impacting IP services for multiple users across the East Coast. Traffic between Chicago, IL and Atlanta, GA was experiencing latency and routing issues. The IP NOC made adjustments to normalize traffic. Tier III Technical Support and the IP NOC will continue investigations to isolate the root cause. A final notification will be sent when stability has been confirmed.



> On Dec 15, 2015, at 2:23 PM, Ryan Rittgarn via Outages <outages at outages.org> wrote:
>
> Coming from Atlanta to my facility in Chicago
>
>   1    <1 ms    <1 ms    <1 ms  10.233.208.1
>   2    <1 ms    <1 ms    <1 ms  172.16.0.12
>   3     1 ms    <1 ms    <1 ms  68.208.9.1
>   4     3 ms     3 ms     3 ms  12.250.9.101
>   5     7 ms     7 ms     7 ms  cr1.attga.ip.att.net <http://cr1.attga.ip.att.net/> [12.122.141.186]
>   6     4 ms     7 ms     7 ms  12.122.141.233
>   7     *        *        *     Request timed out.
>
> Same thing? advertising on backup ISP and working fine. No word on my open ticket with L3
>
> From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org>] On Behalf Of Bob Colon via Outages
> Sent: Tuesday, December 15, 2015 1:16 PM
> To: outages at outages.org <mailto:outages at outages.org>
> Subject: Re: [outages] Level3 Chicago?
>
> Seeing the same here, my VPN endpoint is in Milwaukee, I'm trying to connect in Nashville, TN and not able to connect via AT&T Uverse.  Traceroute seems to die on the ATT network, but I assume this is the last hop before hitting level 3?
>
> traceroute to 66.195.129.28 (66.195.129.28), 30 hops max, 60 byte packets
>  1  192.168.10.1 (192.168.10.1)  0.756 ms  1.188 ms  1.099 ms
>  2  99-98-180-2.lightspeed.nsvltn.sbcglobal.net <http://99-98-180-2.lightspeed.nsvltn.sbcglobal.net/> (99.98.180.2)  20.989 ms  21.522 ms  22.053 ms
>  3  99.131.205.92 (99.131.205.92)  22.597 ms  23.212 ms  23.743 ms
>  4  12.83.112.21 (12.83.112.21)  27.580 ms  24.973 ms  28.006 ms
>  5  12.122.141.233 (12.122.141.233)  33.381 ms  37.744 ms  38.289 ms
>  6  * * *
>  7  * * *
>  8  * * *
>  9  * * *
>
>
> To ensure prompt service, please use "Reply All" when responding
>
> Robert Colon | TCSA Tier 3 | EthoStream LLC | P: (877) 282-2519 x2114 | F: (414) 258-8307 | 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 | www.telkonet.com<http://www.telkonet.com> <http://www.telkonet.com/> | www.ethostream.com<http://www.ethostream.com> <http://www.ethostream.com/> | @Telkonet <https://twitter.com/telkonet>
>
> On 12/15/2015 1:11 PM, Savage, Tony via Outages wrote:
> My datacenter is in Madison Wisconsin and we are experiencing issues from stores across the US having issues connecting to the VPN.  Looks like there is definitely something going on there.  Working on getting a root cause.
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org>] On Behalf Of Chris Adams via Outages
> Sent: Tuesday, December 15, 2015 1:07 PM
> To: outages at outages.org <mailto:outages at outages.org>
> Subject: [outages] Level3 Chicago?
>
> We were having trouble with reaching some customer sites through Level3 Chicago (one customer is connected to TWTC for example).  We shut down our BGP and all is well.
>
> Someone is contacting Level3 now, but curious if anyone else is seeing similar.
>
> --
> Chris Adams <cma at cmadams.net> <mailto:cma at cmadams.net>
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