[outages] Charter Voice outage

[Roderique, Nick]

All my clients run VoIP over AT&T T1 lines, only been experiencing charter IP outages.

-----Original Message-----
From: Mitchell Kuch via Outages [outages at outages.org]
Sent: Friday, January 30, 2015 06:10 PM Central Standard Time
To: outages at outages.org
Subject: Re: [outages] Charter Voice outage


This appears to be impacting business lines delivered via a DOCIS MTA. It appears as if many (most?) MTAs were, at times, unable to register with the call managers.

SIP trunks and PRI services (delivered via SIP) seem to be unaffected. 

Any contradictions, reports of trouble with residential service, or IP service (for customers without the modem, router, MTA thing)?

 - - Mitchell 


	From: Paul Counsell via Outages <outages at outages.org>
	Date: January 30, 2015 at 18:23:28 EST
	To: Robert Glover <robertg at garlic.com>
	Cc: "outages at outages.org" <outages at outages.org>
	Subject: Re: [outages] Charter Voice outage
	Reply-To: Paul Counsell <counsell at yellowfog.org>
	
	

	One place I work with has been down since noon.  This is in Madison WI. 
	
	Paul


		From: Mitchell Kuch via Outages <outages at outages.org>
		Date: January 30, 2015 at 18:10:03 EST
		To: "outages at outages.org" <outages at outages.org>
		Subject: Re: [outages] Charter Voice outage
		Reply-To: Mitch at basejp.com
		
		

		I am not seeing any issues with Charter SIP trunks or DOCIS MTA
		circuits in Michigan.
		
		- - Mitchell


			From: Robert Glover via Outages <outages at outages.org>
			Date: January 30, 2015 at 17:58:34 EST
			To: "outages at outages.org" <outages at outages.org>
			Subject: [outages] Charter Voice outage
			Reply-To: Robert Glover <robertg at garlic.com>


			Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states.
			


			We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all.  A sub-set of those customers also report no internet as well.
			


			Anyone have any more information?
			


			-Robert

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