[outages] Microsoft Azure outage in US

[Richard Hicks]

This is a fiber cut somewhere between Salem and Portland, Oregon.
Latest updates:

06/30/2015 18:12:02 GMT -
*** CASCADED EXTERNAL NOTES 30-Jun-2015 18:11:27 GMT From CASE: 9408548 - Event
The Transport NOC reported that 2 separate cables were cut. One of the
cables does not carry traffic.  The cable that does have traffic is an
88 count fiber.  A team is en route to retrieve replacement cable and
provided an ETA of 20:00 GMT. No ETR has been provided.


06/30/2015 17:45:03 GMT -
*** CASCADED EXTERNAL NOTES 30-Jun-2015 17:44:30 GMT From CASE: 9408548 - Event
The Transport NOC reported that crews are proofing the conduit at this
time to ensure that new cable can be pulled though.  Restoration
efforts continue.


06/30/2015 17:22:00 GMT -
*** CASCADED EXTERNAL NOTES 30-Jun-2015 17:21:26 GMT From CASE: 9408548 - Event
The splice crew has arrived onsite and is evaluating the damage at
this time.  The contractor was drilling and damaged the fiber that was
buried roughly 10 feet underground. No ETR has been provided.


06/30/2015 16:13:19 GMT -
*** CASCADED EXTERNAL NOTES 30-Jun-2015 16:13:02 GMT From CASE: 9408548 - Event
The fiber cut has been located and was found to be caused by a
contractor drilling.  A splice crew has been engaged to dispatch and
is expected to arrive onsite at 17:00 GMT.


On Tue, Jun 30, 2015 at 11:25 AM, Izzy Goldstein - TeleGo via Outages <
outages at outages.org> wrote:

> http://azure.microsoft.com/en-us/status/
>
> Network Infrastructure - West US, East US 2, South Central US, and East US
> - Partial Performance Degradation
> 11 mins ago
> Starting at approximately 30 Jun, 2015 14:45 UTC an intermittent
> connectivity issue is being investigated in West US. Preliminary root cause
> is attributed to a fiber cut in Oregon resulting in 3-5% degradation in
> network connectivity. Our engineers are working to mitigate and continue to
> work with a 3rd party partner to resolve this issue. Customers may
> experience intermittent connectivity issues for services deployed in West
> US, East US, East US 2, and South Central US. An update will be provided in
> 60 minutes or as events warrant.
>
> --
> ​
>
>
> Izzy Goldstein
>
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> Fax:     (212) 477.8900
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