[outages] Outages Digest, Vol 82, Issue 14

Mike Bartz mob at bartzfamily.net
Wed Mar 25 15:27:10 EDT 2015


Seeing traffic loss with Level 3 from one location in NYC.  I'm on hold
trying to get through to their support to see what's up.  Unusually long
hold time.

On Wed, Mar 25, 2015 at 3:24 PM, Starr, Steve via Outages <
outages at outages.org> wrote:

> We are seeing traffic loss with Level3 through Detroit.  To get around it
> we had to drop our peer who is directly connected to Level3.
>
> :: Steve Starr
> :: Daystarr Communications
> :: steve.starr at corp.daystarr.net
> :: v - 989.720.6000
> :: f - 989.720.6060
>
> On Wed, Mar 25, 2015 at 3:17 PM, Rob Castillo via Outages <
> outages at outages.org> wrote:
>
>> Is anyone experiencing a service outage in Atlanta today via Level 3?
>>
>> On Tue, Mar 24, 2015 at 10:19 AM, <outages-request at outages.org> wrote:
>>
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>>>
>>> Today's Topics:
>>>
>>>    1. Problem between Level3 (TW Telecom) and ATT near Los      Angeles?
>>> (ML)
>>>    2. Comcast Outage in Freedom East Region? (chris)
>>>    3. Re: Comcast Outage in Freedom East Region? (Ryan Abbott)
>>>    4. Re: Comcast Outage in Freedom East Region? (chris)
>>>    5. Re: Comcast Outage in Freedom East Region? (Tony Patti)
>>>
>>>
>>> ----------------------------------------------------------------------
>>>
>>> Message: 1
>>> Date: Mon, 23 Mar 2015 17:51:47 -0400
>>> From: ML <ml at kenweb.org>
>>> To: "outages at outages.org" <outages at outages.org>
>>> Subject: [outages] Problem between Level3 (TW Telecom) and ATT near
>>>         Los     Angeles?
>>> Message-ID: <55108AF3.4020003 at kenweb.org>
>>> Content-Type: text/plain; charset=utf-8; format=flowed
>>>
>>> I've noticed an increase in latency and packet loss between two
>>> locations near the Los Angeles area.  One has a TW Telecom fiber based
>>> connection and the other an ATT DSL line.
>>> The latency between two location used to be ~30ms and now is about
>>> ~60ms.  Based on mtrs (See below) I'd say the ATT DSL line is the
>>> culprit for the packet loss issue.  If the traceroutes rDNS is accurate
>>> it seems TW Telecom use Level3 to reach ATT (as expected). However it
>>> seems that Level3 goes to Dallas to reach ATT.  That seems strange.  I
>>> would assume Level3 and ATT would peered in Los Angeles.
>>>
>>> Level3 looking glass confirms that 107.128.0.0/12 is learned in Dallas
>>> from ATT from the point of view of Level3's LA router.
>>>
>>> MTRs:
>>>
>>> http://pastebin.com/eg3AUhAn
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> Message: 2
>>> Date: Tue, 24 Mar 2015 08:54:46 -0400
>>> From: chris <tknchris at gmail.com>
>>> To: "outages at outages.org" <outages at outages.org>
>>> Subject: [outages] Comcast Outage in Freedom East Region?
>>> Message-ID:
>>>         <
>>> CAKnNFz_ySd6fn1Zke59x42X5gY2AZR-m0qeuX2rzKo9L2sve0w at mail.gmail.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Anyone know of an outage? I have 20+ customers with business cable within
>>> somerset/mercer county (central NJ) down with no internet and traces to
>>> their IP ranges from outside appear to die early in comcast's core in NYC
>>> of PHILA. From one comcast circuit thats up in PA we cant even reach any
>>> of
>>> these nj customers statics even within internal comcast <-> comcast
>>> routes.
>>>
>>> chris
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>>>
>>> ------------------------------
>>>
>>> Message: 3
>>> Date: Tue, 24 Mar 2015 13:19:10 +0000
>>> From: Ryan Abbott <RAbbott at ststire.com>
>>> To: 'chris' <tknchris at gmail.com>
>>> Cc: "'outages at outages.org'" <outages at outages.org>
>>> Subject: Re: [outages] Comcast Outage in Freedom East Region?
>>> Message-ID:
>>>         <FCB6195A47B73E4D873ED539D9817D18BAC98736 at EXCHANGE3.STS.loc>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Yes, Seeing some high latency and packet loss to a few of our stores in
>>> the
>>> Somerset/Mercer county region.  Anyone else seeing this?
>>>
>>>
>>>
>>> Ryan Abbott
>>> Windows Server Administrator
>>>
>>>
>>> Somerset Tire Service
>>> 1-732-356-8500 x207
>>>
>>>
>>>
>>> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris
>>> via
>>> Outages
>>> Sent: Tuesday, March 24, 2015 8:55 AM
>>> To: outages at outages.org
>>> Subject: [outages] Comcast Outage in Freedom East Region?
>>>
>>>
>>>
>>> Anyone know of an outage? I have 20+ customers with business cable within
>>> somerset/mercer county (central NJ) down with no internet and traces to
>>> their
>>> IP ranges from outside appear to die early in comcast's core in NYC of
>>> PHILA.
>>> >From one comcast circuit thats up in PA we cant even reach any of these
>>> nj
>>> customers statics even within internal comcast <-> comcast routes.
>>>
>>>
>>>
>>> chris
>>>
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>>>
>>> ------------------------------
>>>
>>> Message: 4
>>> Date: Tue, 24 Mar 2015 09:42:31 -0400
>>> From: chris <tknchris at gmail.com>
>>> To: Ryan Abbott <RAbbott at ststire.com>
>>> Cc: outages at outages.org
>>> Subject: Re: [outages] Comcast Outage in Freedom East Region?
>>> Message-ID:
>>>         <
>>> CAKnNFz_bO_qGe45ssdUz0z9Jw2FtmGTDGoW_mOw4PrOV-au6YA at mail.gmail.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> I see multiple customers coming up all simultaneously so I think
>>> issuemmau
>>> be clearing we have about 50% back online
>>> On Mar 24, 2015 9:19 AM, "Ryan Abbott" <RAbbott at ststire.com> wrote:
>>>
>>> > Yes, Seeing some high latency and packet loss to a few of our stores in
>>> > the Somerset/Mercer county region.  Anyone else seeing this?
>>> >
>>> >
>>> >
>>> >
>>> > *Ryan Abbott*Windows Server Administrator
>>> >
>>> >
>>> > *Somerset Tire Service*
>>> > 1-732-356-8500 x207
>>> >
>>> >
>>> >
>>> > *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of
>>> *chris
>>> > via Outages
>>> > *Sent:* Tuesday, March 24, 2015 8:55 AM
>>> > *To:* outages at outages.org
>>> > *Subject:* [outages] Comcast Outage in Freedom East Region?
>>> >
>>> >
>>> >
>>> > Anyone know of an outage? I have 20+ customers with business cable
>>> within
>>> > somerset/mercer county (central NJ) down with no internet and traces to
>>> > their IP ranges from outside appear to die early in comcast's core in
>>> NYC
>>> > of PHILA. From one comcast circuit thats up in PA we cant even reach
>>> any of
>>> > these nj customers statics even within internal comcast <-> comcast
>>> routes.
>>> >
>>> >
>>> >
>>> > chris
>>> >
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>>>
>>> ------------------------------
>>>
>>> Message: 5
>>> Date: Tue, 24 Mar 2015 10:19:42 -0400
>>> From: "Tony Patti" <tony at swalter.com>
>>> To: "'chris'" <tknchris at gmail.com>,     "'Ryan Abbott'"
>>>         <RAbbott at ststire.com>
>>> Cc: <outages at outages.org>
>>> Subject: Re: [outages] Comcast Outage in Freedom East Region?
>>> Message-ID: <042f01d0663d$924e0810$b6ea1830$@swalter.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Just as an additional data point, in the Philadelphia Metro area I saw a
>>> 33 minute outage of Comcast Business Class,
>>>
>>> earlier this morning starting EXACTLY 1:30 am Eastern to 2:03 am Eastern.
>>>
>>> Because of the precision of the start time, and duration, I assumed it
>>> might be some kind of maintenance activity.
>>>
>>>
>>>
>>> Tony Patti
>>>
>>> CIO
>>>
>>> S. Walter Packaging Corp.
>>>
>>>
>>>
>>> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris
>>> via Outages
>>> Sent: Tuesday, March 24, 2015 9:43 AM
>>> To: Ryan Abbott
>>> Cc: outages at outages.org
>>> Subject: Re: [outages] Comcast Outage in Freedom East Region?
>>>
>>>
>>>
>>> I see multiple customers coming up all simultaneously so I think
>>> issuemmau be clearing we have about 50% back online
>>>
>>> On Mar 24, 2015 9:19 AM, "Ryan Abbott" <RAbbott at ststire.com> wrote:
>>>
>>> Yes, Seeing some high latency and packet loss to a few of our stores in
>>> the Somerset/Mercer county region.  Anyone else seeing this?
>>>
>>>
>>>
>>> Ryan Abbott
>>> Windows Server Administrator
>>>
>>>
>>> Somerset Tire Service
>>> 1-732-356-8500 x207 <tel:1-732-356-8500%20x207>
>>>
>>>
>>>
>>> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris
>>> via Outages
>>> Sent: Tuesday, March 24, 2015 8:55 AM
>>> To: outages at outages.org
>>> Subject: [outages] Comcast Outage in Freedom East Region?
>>>
>>>
>>>
>>> Anyone know of an outage? I have 20+ customers with business cable
>>> within somerset/mercer county (central NJ) down with no internet and traces
>>> to their IP ranges from outside appear to die early in comcast's core in
>>> NYC of PHILA. From one comcast circuit thats up in PA we cant even reach
>>> any of these nj customers statics even within internal comcast <-> comcast
>>> routes.
>>>
>>>
>>>
>>> chris
>>>
>>> -------------- next part --------------
>>> An HTML attachment was scrubbed...
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>>> https://puck.nether.net/pipermail/outages/attachments/20150324/9aa6f741/attachment.html
>>> >
>>>
>>> ------------------------------
>>>
>>> Subject: Digest Footer
>>>
>>> _______________________________________________
>>> Outages mailing list
>>> Outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>>
>>> ------------------------------
>>>
>>> End of Outages Digest, Vol 82, Issue 14
>>> ***************************************
>>>
>>
>>
>>
>> --
>> All the best,
>>
>> *Robert Castillo*
>> Cell:404-455-5558
>> Email: robcast52465 at gmail.com
>>
>> _______________________________________________
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>>
>>
>
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>


-- 
Mike Bartz
mob at bartzfamily.net
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