[outages] Outages Digest, Vol 82, Issue 14

Jim Witherell jawitherell at yahoo.com
Wed Mar 25 22:39:49 EDT 2015


>From Level 3 awhile ago... 


*** CASCADED EXTERNAL NOTES 25-Mar-2015 23:15:29 GMT From CASE: 9045140 - Event

The IP NOC has reported that traffic transiting high speed links on a device in Cleveland, OH made an intermediate-hop routing change to use a low speed link instead, which created congestion and caused customers to become impacted. The low speed routing link was removed to correct the issue, and service restoral has been verified with affected customers. No further impact is anticipated, and the IP NOC is currently auditing the network to ensure that this condition does not exist elsewhere."

Sent from Yahoo Mail on Android

From:"Mike Bartz via Outages" <outages at outages.org>
Date:Wed, Mar 25, 2015 at 3:28 PM
Subject:Re: [outages] Outages Digest, Vol 82, Issue 14

Seeing traffic loss with Level 3 from one location in NYC.  I'm on hold trying to get through to their support to see what's up.  Unusually long hold time.


On Wed, Mar 25, 2015 at 3:24 PM, Starr, Steve via Outages <outages at outages.org> wrote:

We are seeing traffic loss with Level3 through Detroit.  To get around it we had to drop our peer who is directly connected to Level3.


:: Steve Starr
:: Daystarr Communications
:: steve.starr at corp.daystarr.net
:: v - 989.720.6000
:: f - 989.720.6060


On Wed, Mar 25, 2015 at 3:17 PM, Rob Castillo via Outages <outages at outages.org> wrote:

Is anyone experiencing a service outage in Atlanta today via Level 3?


On Tue, Mar 24, 2015 at 10:19 AM, <outages-request at outages.org> wrote:

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Today's Topics:

   1. Problem between Level3 (TW Telecom) and ATT near Los      Angeles? (ML)
   2. Comcast Outage in Freedom East Region? (chris)
   3. Re: Comcast Outage in Freedom East Region? (Ryan Abbott)
   4. Re: Comcast Outage in Freedom East Region? (chris)
   5. Re: Comcast Outage in Freedom East Region? (Tony Patti)


----------------------------------------------------------------------

Message: 1
Date: Mon, 23 Mar 2015 17:51:47 -0400
From: ML <ml at kenweb.org>
To: "outages at outages.org" <outages at outages.org>
Subject: [outages] Problem between Level3 (TW Telecom) and ATT near
        Los     Angeles?
Message-ID: <55108AF3.4020003 at kenweb.org>
Content-Type: text/plain; charset=utf-8; format=flowed

I've noticed an increase in latency and packet loss between two
locations near the Los Angeles area.  One has a TW Telecom fiber based
connection and the other an ATT DSL line.
The latency between two location used to be ~30ms and now is about
~60ms.  Based on mtrs (See below) I'd say the ATT DSL line is the
culprit for the packet loss issue.  If the traceroutes rDNS is accurate
it seems TW Telecom use Level3 to reach ATT (as expected). However it
seems that Level3 goes to Dallas to reach ATT.  That seems strange.  I
would assume Level3 and ATT would peered in Los Angeles.

Level3 looking glass confirms that 107.128.0.0/12 is learned in Dallas
from ATT from the point of view of Level3's LA router.

MTRs:

http://pastebin.com/eg3AUhAn




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Message: 2
Date: Tue, 24 Mar 2015 08:54:46 -0400
From: chris <tknchris at gmail.com>
To: "outages at outages.org" <outages at outages.org>
Subject: [outages] Comcast Outage in Freedom East Region?
Message-ID:
        <CAKnNFz_ySd6fn1Zke59x42X5gY2AZR-m0qeuX2rzKo9L2sve0w at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Anyone know of an outage? I have 20+ customers with business cable within
somerset/mercer county (central NJ) down with no internet and traces to
their IP ranges from outside appear to die early in comcast's core in NYC
of PHILA. From one comcast circuit thats up in PA we cant even reach any of
these nj customers statics even within internal comcast <-> comcast routes.

chris
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Message: 3
Date: Tue, 24 Mar 2015 13:19:10 +0000
From: Ryan Abbott <RAbbott at ststire.com>
To: 'chris' <tknchris at gmail.com>
Cc: "'outages at outages.org'" <outages at outages.org>
Subject: Re: [outages] Comcast Outage in Freedom East Region?
Message-ID:
        <FCB6195A47B73E4D873ED539D9817D18BAC98736 at EXCHANGE3.STS.loc>
Content-Type: text/plain; charset="utf-8"

Yes, Seeing some high latency and packet loss to a few of our stores in the
Somerset/Mercer county region.  Anyone else seeing this?



Ryan Abbott
Windows Server Administrator


Somerset Tire Service
1-732-356-8500 x207



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris via
Outages
Sent: Tuesday, March 24, 2015 8:55 AM
To: outages at outages.org
Subject: [outages] Comcast Outage in Freedom East Region?



Anyone know of an outage? I have 20+ customers with business cable within
somerset/mercer county (central NJ) down with no internet and traces to their
IP ranges from outside appear to die early in comcast's core in NYC of PHILA.
>From one comcast circuit thats up in PA we cant even reach any of these nj
customers statics even within internal comcast <-> comcast routes.



chris

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Message: 4
Date: Tue, 24 Mar 2015 09:42:31 -0400
From: chris <tknchris at gmail.com>
To: Ryan Abbott <RAbbott at ststire.com>
Cc: outages at outages.org
Subject: Re: [outages] Comcast Outage in Freedom East Region?
Message-ID:
        <CAKnNFz_bO_qGe45ssdUz0z9Jw2FtmGTDGoW_mOw4PrOV-au6YA at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

I see multiple customers coming up all simultaneously so I think issuemmau
be clearing we have about 50% back online
On Mar 24, 2015 9:19 AM, "Ryan Abbott" <RAbbott at ststire.com> wrote:

> Yes, Seeing some high latency and packet loss to a few of our stores in
> the Somerset/Mercer county region.  Anyone else seeing this?
>
>
>
>
> *Ryan Abbott*Windows Server Administrator
>
>
> *Somerset Tire Service*
> 1-732-356-8500 x207
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *chris
> via Outages
> *Sent:* Tuesday, March 24, 2015 8:55 AM
> *To:* outages at outages.org
> *Subject:* [outages] Comcast Outage in Freedom East Region?
>
>
>
> Anyone know of an outage? I have 20+ customers with business cable within
> somerset/mercer county (central NJ) down with no internet and traces to
> their IP ranges from outside appear to die early in comcast's core in NYC
> of PHILA. From one comcast circuit thats up in PA we cant even reach any of
> these nj customers statics even within internal comcast <-> comcast routes.
>
>
>
> chris
>
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Message: 5
Date: Tue, 24 Mar 2015 10:19:42 -0400
From: "Tony Patti" <tony at swalter.com>
To: "'chris'" <tknchris at gmail.com>,     "'Ryan Abbott'"
        <RAbbott at ststire.com>
Cc: <outages at outages.org>
Subject: Re: [outages] Comcast Outage in Freedom East Region?
Message-ID: <042f01d0663d$924e0810$b6ea1830$@swalter.com>
Content-Type: text/plain; charset="utf-8"

Just as an additional data point, in the Philadelphia Metro area I saw a 33 minute outage of Comcast Business Class,

earlier this morning starting EXACTLY 1:30 am Eastern to 2:03 am Eastern.

Because of the precision of the start time, and duration, I assumed it might be some kind of maintenance activity.



Tony Patti

CIO

S. Walter Packaging Corp.



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris via Outages
Sent: Tuesday, March 24, 2015 9:43 AM
To: Ryan Abbott
Cc: outages at outages.org
Subject: Re: [outages] Comcast Outage in Freedom East Region?



I see multiple customers coming up all simultaneously so I think issuemmau be clearing we have about 50% back online

On Mar 24, 2015 9:19 AM, "Ryan Abbott" <RAbbott at ststire.com> wrote:

Yes, Seeing some high latency and packet loss to a few of our stores in the Somerset/Mercer county region.  Anyone else seeing this?



Ryan Abbott
Windows Server Administrator


Somerset Tire Service
1-732-356-8500 x207 <tel:1-732-356-8500%20x207>



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of chris via Outages
Sent: Tuesday, March 24, 2015 8:55 AM
To: outages at outages.org
Subject: [outages] Comcast Outage in Freedom East Region?



Anyone know of an outage? I have 20+ customers with business cable within somerset/mercer county (central NJ) down with no internet and traces to their IP ranges from outside appear to die early in comcast's core in NYC of PHILA. From one comcast circuit thats up in PA we cant even reach any of these nj customers statics even within internal comcast <-> comcast routes.



chris

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End of Outages Digest, Vol 82, Issue 14
***************************************




-- 

All the best,

 

Robert Castillo

Cell:404-455-5558

Email: robcast52465 at gmail.com


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-- 

Mike Bartz
mob at bartzfamily.net

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