[outages] OVH Fiber Cut - East Coast [11/2/15]

[Donn Lasher]

FYI:

http://status.ovh.com/?do=details&id=11304


The links between Newark and our datacenter of Beauharnois are down:
6x100G
20x10G
We will update this taso as soon as we have more information.


<http://status.ovh.com/?do=details&id=11304&PHPSESSID=91d384d403e6e74906f0112f4d62fcb3#comment14893>Comment by OVH - Monday, 02 November 2015, 18:16PMMontreal <> Beauharnois down (6x10G)

 <http://status.ovh.com/?do=details&id=11304&PHPSESSID=91d384d403e6e74906f0112f4d62fcb3#comment14895>Comment by OVH - Monday, 02 November 2015, 18:57PMThe delivery of additional network was planned for the coming days, we are doing everything we can to speed the process and mount these links quickly.

In parallel, we are in contact with our suppliers to find the cause of the failure.

 <http://status.ovh.com/?do=details&id=11304&PHPSESSID=91d384d403e6e74906f0112f4d62fcb3#comment14896>Comment by OVH - Monday, 02 November 2015, 18:58PMThe cut is located 108 km from Montreal (fiber that passes through the north of the lake), our technicians follow the path from BHS to find the cause of the fault (probably a fiber cut at approx. 9km from the datacentre).

 <http://status.ovh.com/?do=details&id=11304&PHPSESSID=91d384d403e6e74906f0112f4d62fcb3#comment14897>Comment by OVH - Monday, 02 November 2015, 19:38PMThe cut would fall within the tunnel near the power plant.

Our supplier will send a team on site to repair.

 <http://status.ovh.com/?do=details&id=11304&PHPSESSID=91d384d403e6e74906f0112f4d62fcb3#comment14898>Comment by OVH - Monday, 02 November 2015, 19:48PMOur teams are dispatched and are evaluating the damage. We'll have a concrete ETA within the next hour.