[outages] IPv6 issue between Charter and Digital Ocean

Luca Salvatore luca at digitalocean.com
Thu Oct 8 16:49:41 EDT 2015


Hey,

Thanks for letting us know about this issue, we'll check everything out on
our end.

If you're a customer of ours it's best to log a ticket so this will get
more priority.

Thanks,

Luca.
Network Engineering Manager
DigitalOcean

On Thu, Oct 8, 2015 at 12:39 PM, Mark Felder via Outages <
outages at outages.org> wrote:

> Hello,
>
> I'm having IPv6 issues between Charter 6rd and Digital Ocean IPv6
> servers. HTTP/HTTPS requests do not finish; perhaps MTU issues? Requests
> to these destinations seem to work fine from some other places I have
> IPv6 access such as a Vultr VPS. I can access the rest of the IPv6
> internet without issue.
>
> Source Subnet: 2602:100::/28   (Charter 6rd IPv6 service)
> Source IP: 2602:100:4475:7e4e::1
>
> Destination IP example 1: 2a03:b0c0:2:d0::1af:a001
> Destination IP example 2: 2a01:4f8:210:31fd:1::5
> Destination Subnet: 2a00::/12
>
> Both of those example destinations are hosted at Digital Ocean.
>
>
> It just hangs indefinitely for both of these:
>
> $ fetch -6 -v http://blog.higgsboson.tk
> looking up blog.higgsboson.tk
> connecting to blog.higgsboson.tk:80
> requesting http://blog.higgsboson.tk/
> (hangs)
>
> $ fetch -6 -v https://nzbs.org/
> looking up nzbs.org
> connecting to nzbs.org:443
> SSL options: 83004bff
> Peer verification enabled
> Using CA cert file: /usr/local/etc/ssl/cert.pem
> (hangs)
>
> The following popular destinations work just fine:
>
> Google:
>
> $ fetch -6 -v http://www.google.com
> looking up www.google.com
> connecting to www.google.com:80
> requesting http://www.google.com/
> fetch: http://www.google.com: size of remote file is not known
> www.google.com                                         150 kB  665 kBps
> 00m00s
>
> Yahoo:
>
> $ fetch -6 -v https://www.yahoo.com
> looking up www.yahoo.com
> connecting to www.yahoo.com:443
> SSL options: 83004bff
> Peer verification enabled
> Using CA cert file: /usr/local/etc/ssl/cert.pem
> Verify hostname
> TLSv1.2 connection established using ECDHE-RSA-AES128-GCM-SHA256
> Certificate subject: /C=US/ST=California/L=Sunnyvale/O=Yahoo
> Inc./OU=Information Technology/CN=www.yahoo.com
> Certificate issuer: /C=US/O=Symantec Corporation/OU=Symantec Trust
> Network/CN=Symantec Class 3 Secure Server CA - G4
> requesting https://www.yahoo.com/
> fetch: https://www.yahoo.com: size of remote file is not known
> local size / mtime: 329777 / 1444321381
> www.yahoo.com                                          321 kB  130 kBps
> 00m02s
>
> Facebook:
>
> $ fetch -6 -v http://www.facebook.com
> looking up www.facebook.com
> connecting to www.facebook.com:80
> requesting http://www.facebook.com/
> 302 redirect to https://www.facebook.com/
> looking up www.facebook.com
> connecting to www.facebook.com:443
> SSL options: 83004bff
> Peer verification enabled
> Using CA cert file: /usr/local/etc/ssl/cert.pem
> Verify hostname
> TLSv1.2 connection established using ECDHE-ECDSA-AES128-GCM-SHA256
> Certificate subject: /C=US/ST=CA/L=Menlo Park/O=Facebook,
> Inc./CN=*.facebook.com
> Certificate issuer: /C=US/O=DigiCert Inc/OU=www.digicert.com/CN=DigiCert
> High Assurance CA-3
> requesting https://www.facebook.com/
> fetch: http://www.facebook.com: size of remote file is not known
> www.facebook.com                                        52 kB  358 kBps
> 00m00s
>
>
> Some traceroutes:
>
> $ mtr -c 2 -n --report nzbs.org
> Start: Thu Oct  8 11:35:31 2015
> HOST: skeletor.feld.me            Loss%   Snt   Last   Avg  Best  Wrst
> StDev
>   1.|-- 2602:100:4475:7e4e::1      0.0%     2    0.4   0.4   0.4   0.4
>   0.0
>   2.|-- ???                       100.0     2    0.0   0.0   0.0   0.0
>   0.0
>   3.|-- 2001:506:100:6c::1         0.0%     2   39.6  37.1  34.7  39.6
>   3.3
>   4.|-- 2001:506:100:23::1         0.0%     2   37.0  40.9  37.0  44.7
>   5.4
>   5.|-- 2001:506:100:7::1          0.0%     2   47.4  47.4  47.3  47.4
>   0.0
>   6.|-- 2001:506:100:305::2        0.0%     2   40.1  40.1  40.1  40.1
>   0.0
>   7.|-- 2001:470:0:1b3::1          0.0%     2   36.4  41.1  36.4  45.8
>   6.6
>   8.|-- 2001:470:0:346::2          0.0%     2   78.5  64.6  50.7  78.5
>   19.6
>   9.|-- 2001:470:0:298::2          0.0%     2   69.2  65.1  60.9  69.2
>   5.8
>  10.|-- 2001:470:0:2cf::1          0.0%     2  127.8 129.5 127.8 131.2
>  2.2
>  11.|-- 2001:470:0:2d0::2          0.0%     2  138.0 136.4 134.8 138.0
>  2.2
>  12.|-- 2001:7f8:1:0:a500:20:2018  0.0%     2  134.8 133.4 132.0 134.8
>  2.0
>  13.|-- 2a03:b0c0:2::702           0.0%     2  141.1 141.9 141.1 142.7
>  1.0
>  14.|-- 2a03:b0c0:2:d0::1af:a001   0.0%     2  133.0 133.9 133.0 134.7
>  1.0
>
> $ mtr -c 2 -n --report blog.higgsboson.tk
> Start: Thu Oct  8 11:36:07 2015
> HOST: skeletor.feld.me            Loss%   Snt   Last   Avg  Best  Wrst
> StDev
>   1.|-- 2602:100:4475:7e4e::1      0.0%     2    0.4   0.4   0.3   0.4
>   0.0
>   2.|-- ???                       100.0     2    0.0   0.0   0.0   0.0
>   0.0
>   3.|-- 2001:506:100:6c::1         0.0%     2   38.7  35.0  31.4  38.7
>   5.1
>   4.|-- 2001:506:100:23::1         0.0%     2   35.9  36.3  35.9  36.6
>   0.0
>   5.|-- 2001:506:100:7::1          0.0%     2   49.1  48.5  47.9  49.1
>   0.0
>   6.|-- 2001:506:100:305::2        0.0%     2   45.2  43.1  41.1  45.2
>   2.8
>   7.|-- 2001:470:0:1b3::1          0.0%     2   50.7  53.2  50.7  55.6
>   3.5
>   8.|-- 2001:470:0:346::2          0.0%     2   37.6  39.6  37.6  41.7
>   2.8
>   9.|-- 2001:470:0:298::2          0.0%     2   66.6  71.5  66.6  76.4
>   6.9
>  10.|-- 2001:470:0:2cf::1          0.0%     2  142.7 138.6 134.5 142.7
>  5.7
>  11.|-- 2001:470:0:2d0::2          0.0%     2  133.5 135.4 133.5 137.3
>  2.6
>  12.|-- 2001:7f8:1::a502:4940:1    0.0%     2  130.8 131.9 130.8 133.1
>  1.4
>  13.|-- 2a01:4f8:0:3::11d          0.0%     2  143.0 144.7 143.0 146.3
>  2.2
>  14.|-- 2a01:4f8:0:3::11a          0.0%     2  142.3 143.4 142.3 144.5
>  1.4
>  15.|-- 2a01:4f8:0:3::12e          0.0%     2  150.9 151.5 150.9 152.1
>  0.0
>  16.|-- 2a01:4f8:210:31fd::1       0.0%     2  146.3 146.8 146.3 147.3
>  0.0
>  17.|-- 2a01:4f8:210:31fd:1::5     0.0%     2  141.7 142.4 141.7 143.1
>  0.0
>
>
> Thanks!
>
>
>
> --
>   Mark Felder
>   feld at feld.me
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>



-- 
Luca Salvatore
Network Engineering Manager | DigitalOcean
Phone: +1 (929) 214-7242
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