[outages] Level3 circuit issues in SoCal

[David Hubbard]

Just got this:

*** CASCADED EXTERNAL NOTES 25-Aug-2016 22:11:34 GMT From CASE: 11364554 - Event
The IP NOC reported that an unknown issue was causing a link to bounce in San Diego, CA, impacting IP services. The IP NOC shutdown the bouncing link to resolve the issue and return services to a stable state. Tier III Technical Support and the equipment vendor were engaged for further investigation into the root cause. The IP NOC is continuing to monitor and a final notification will be sent when stability has been confirmed.


But yeah, I feel the same way.  Their network has been an absolute mess since they started trying to merge the legacy Twtelecom network together; it’s been really bad as of late, and any redundancy we had via the other provider is now gone as we have some locations with only L3 / TW circuits; both have issues at the same time now if it’s routing related.  Ugh

David

From: Matt Hoppes <mattlists at rivervalleyinternet.net>
Date: Thursday, August 25, 2016 at 6:11 PM
To: David Hubbard <dhubbard at dino.hostasaurus.com>
Cc: Bobin Joseph <Bobin.Joseph at mitchell.com>, "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Level3 circuit issues in SoCal

What in the world is going on with the Level3 network over the last two weeks?  It's falling apart.

On Aug 25, 2016, at 17:46, David Hubbard via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Same; San Diego area fiber connection.  Does not seem to be affecting our legacy TW phone circuits.  Happened about an hour ago and has just started again.  Was about to open a ticket.

David

From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> on behalf of Bobin Joseph via Outages <outages at outages.org<mailto:outages at outages.org>>
Reply-To: Bobin Joseph <Bobin.Joseph at mitchell.com<mailto:Bobin.Joseph at mitchell.com>>
Date: Thursday, August 25, 2016 at 5:38 PM
To: "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>
Subject: [outages] Level3 circuit issues in SoCal

Are anybody else experiencing issues with Level3 in the Southern California region?
We are seeing constant intermittent outages on our internet and VPLS circuit.

Thanks,
Bobin

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