[outages] Intermedia/Comcast Outage

John Neiberger jneiberger at gmail.com
Fri Jan 29 10:29:31 EST 2016


That information is pretty vague. If you hear of any real details, pass
them along and I'll see what I can find out.

Thanks,
John

On Fri, Jan 29, 2016 at 8:26 AM, Tailor Mitchell <
tailor.mitchell at uptimelegal.com> wrote:

> I pulled this straight from our Intermedia dashboard; that’s all the info
> I have.
>
>
>
> *From:* John Neiberger [mailto:jneiberger at gmail.com]
> *Sent:* Friday, 29 January, 2016 09:24
> *To:* Tailor Mitchell <tailor.mitchell at uptimelegal.com>
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Intermedia/Comcast Outage
>
>
>
> Have any more details? I'm at Comcast and don't see anything about this on
> our network operations distro.
>
>
>
> Thanks,
>
> John
>
>
>
> On Fri, Jan 29, 2016 at 8:19 AM, Tailor Mitchell via Outages <
> outages at outages.org> wrote:
>
> *New Event: *1078 Connectivity issues to Intermedia services via Comcast
> *Started at: *01/29/2016 08:30 AM ET
> *Updated at: *01/29/2016 10:04 AM ET
> *Summary of Issue: *
> Some customers may experience connectivity issues when connecting to
> Intermedia servers due to an incident on Comcast ISP side.
> *Business Impact: *
> Some users on Comcast ISP may observe Outlook, OWA, Cloud Server and HPBX
> connectivity issues.
> *Technical Details*
> Customers whose trace route connections are passing through Comcast ISP
> may experience Outlook, OWA, Cloud Server and HPBX connectivity issues due
> to an outage on Comcast ISP side. Please contact your ISP provider for
> further troubleshooting.
>
>
>
>
>
>
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>
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