[outages] Comcast Voice outage

chris tknchris at gmail.com
Wed Jul 13 08:34:35 EDT 2016


appears to be fully resolved as of about 11:15pm EST last night

This is the official word they directed me to:
http://forums.businesshelp.comcast.com/t5/Equipment-Features/Issues-receiving-and-making-calls/td-p/29840

news coverage:
https://twitter.com/hashtag/comcastoutage
http://www.seattletimes.com/seattle-news/nationwide-comcast-outage-affecting-local-small-business-owners/
http://wsvn.com/news/local/comcast-outage-leaves-businesses-with-no-phone-access/
http://registerguard.com/rg/news/local/34571216-75/comcast-outage-hits-local-business-phone-service.html.csp
http://fox43.com/2016/07/12/nationwide-comcast-outage-causing-problems-for-businesses-and-police/
https://www.bostonglobe.com/business/talking-points/2016/07/12/comcast-business-customers-experience-phone-service-outage/GUmyqu8f9qje4Km1s0fqeK/story.html
http://patch.com/us/across-america/comcast-outages-reported-nationwide

On Tue, Jul 12, 2016 at 7:13 PM, Griffin Ellis <GEllis at vhpla.com> wrote:

> Experiencing outage in North Louisiana as well
> On Jul 12, 2016 2:24 PM, chris via Outages <outages at outages.org> wrote:
>
> it gets through occasionally if you call a couple times youll get failures
> and success randomly its intermittent. i finally go through and they
> acknowledge its a major widespread outage and they are working on it but no
> eta
>
> On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <josh at imaginenetworksllc.com
> > wrote:
>
> That number works for me on my VoIP phone.  I know as much as the data
> centers are in NYC and ATL.
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages at outages.org>
> wrote:
>
> multiple reports from multiple customers of ours who have comcast voice
> service. all inbound calls to affected customers dont reach our gear
>
> tried to call 800 391 3000 and cant even get through to there, audible
> error message is played
>
> anyone else seeing this?
>
> chris
>
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>
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