[outages] VoIP Innovations Outage

[Joe Abley]

Does anybody even make phone calls any more?

> On 16 Mar 2016, at 17:32, David Thompson via Outages <outages at outages.org> wrote:
> 
> I never said it was entirely under attack but a portion of it is. Whomever it is that’s initiating these attacks is actually doing measurable damage to the economy of the US in lost business, or delays. I don’t know about you but I’d consider that an attack against a portion however small of our national infrastructure.
>  
> David Thompson 
> Network Services Support Technician 
> (O) 858.357.8794 
> (F) 858-225-1882 
> (E) dthompson at esi-estech.com <mailto:dthompson at esi-estech.com>
> (W) www.esi-estech.com <http://www.esi-estech.com/>
>  
> From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org>] On Behalf Of Mike Phipps via Outages
> Sent: Wednesday, March 16, 2016 11:25 AM
> To: Outages at outages.org <mailto:Outages at outages.org>
> Subject: Re: [outages] VoIP Innovations Outage
>  
> Right... because one VoIP provider getting DDOS'ed means that the entire national phone system is under attack. That would be the equivalent of some kid smashing a Bell-owned payphone back in the 1990's. It causes a denial of service for would-be users of that phone, but it's not like the entire phone network goes down with it.
>  
> On Wed, Mar 16, 2016 at 12:20 PM, David Thompson via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> I wonder when the FCC is going to step in here and force VI to build a more robust network or just pull their license to operate altogether? Eventually this starts to become a matter of national security as basically our national phone system is under attack by possibly foreign agents.
> David Thompson 
> Network Services Support Technician 
> (O) 858.357.8794 <tel:858.357.8794> 
> (F) 858-225-1882 <tel:858-225-1882> 
> (E) dthompson at esi-estech.com <mailto:dthompson at esi-estech.com>
> (W) www.esi-estech.com <http://www.esi-estech.com/>
>  
> From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org>] On Behalf Of Chris Stone via Outages
> Sent: Wednesday, March 16, 2016 10:47 AM
> 
> To: outages at outages.org <mailto:outages at outages.org>
> Subject: Re: [outages] VoIP Innovations Outage
>  
> Update to their public ticket on this:
> 
> 3/16/2016 11:42:00 AM -- by RandyS
> 
> We are aware that the VI network has again been under DDoS attack and that inbound and outbound calling and other VI services have been affected. Many of you voiced concern over lack of updates on this ticket. We are concerned with the possibility that the perpetrator(s) of this attack! may have access to public ticket updates and have therefore chosen to limit the information we put herein. Please know that we have made significant changes to prevent this and are continuing to address even this latest attack. We are not able to share additional information at this time due to the aforementioned concerns. We will provide details and include an RFO at a later date.
>  
>  
> On 03/16/2016 08:50 AM, Frank Bulk via Outages wrote:
>> This has been discussed on the voip_operators-group listserv, too.  They had issues early in March for a few days (http://blog.voipinnovations.com/blog/updates-on-recent-network-outages <http://blog.voipinnovations.com/blog/updates-on-recent-network-outages>), March 11, and now again today.
>>  
>> Frank
>>  
>> From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org>] On Behalf Of Chris Stone via Outages
>> Sent: Wednesday, March 16, 2016 9:46 AM
>> To: outages at outages.org <mailto:outages at outages.org>
>> Subject: Re: [outages] VoIP Innovations Outage
>>  
>> Seeing down as well. Inbound calls are working some of the time, but many are dropping after the line is answered. Getting nothing from their web site either - time outs.
>> 
>> 
>> Chris
>> 
>> On 03/16/2016 08:42 AM, Jeff Johnson via Outages wrote:
>>> We are seeing them down also
>>>  
>>> Jeff Johnson
>>> Director of Operations
>>> 410 S Ware Blvd | Suite 411 | Tampa FL  33619
>>> Direct: (813) 774-3570 <tel:%28813%29%20774-3570> | Fax (813-569-2366 <tel:%28813-569-2366>
>>> Email: jjohnson at neturallyspeaking.com <mailto:jjohnson at neturallyspeaking.com> | www.neturallyspeaking.com <http://www.neturallyspeaking.com/>
>>> Customer Service 866-448-0038 <tel:866-448-0038>
>>>  
>>> From: Outages [outages-bounces at outages.org <mailto:outages-bounces at outages.org>] on behalf of Ron Shoe via Outages [outages at outages.org <mailto:outages at outages.org>]
>>> Sent: Wednesday, March 16, 2016 10:41 AM
>>> To: outages at outages.org <mailto:outages at outages.org>
>>> Subject: [outages] VoIP Innovations Outage
>>> 
>>> Inbound calling through VoIP Innovations appears to be down, as is their backoffice website, and their toll free number for support. I have no further details.
>>> 
>>> -- Shoe
>>> 
>>>  
>>> Ron Shoe
>>> President, Chief Telecomolologist
>>> SIP Oasis, Inc.
>>> (205) 383-2301 <tel:%28205%29%20383-2301> — Direct
>>> (205) 383-2331 <tel:%28205%29%20383-2331> — Fax
>>> rshoe at sipoasis.com <mailto:rshoe at sipoasis.com>
>>> www.sipoasis.com <http://www.sipoasis.com/>
>>>  
>>> Support issue?  Don't send it to Ron!!!
>>> Contact Support at (205) 588-5858 <tel:%28205%29%20588-5858> or help at sipoasis.com <mailto:help at sipoasis.com>
>>>  
>>> 
>>> 
>>> 
>>> 
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>> 
>> 
>> 
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