[outages] VoIP Innovations Outage

Joe Hamelin joe at nethead.com
Wed Mar 16 22:59:03 EDT 2016


Don't they have a dial-up modem line for backup to connect to their SIP
provider?

--
Joe Hamelin, W7COM, Tulalip, WA, +1 (360) 474-7474

On Wed, Mar 16, 2016 at 6:26 PM, Erich Lippert via Outages <
outages at outages.org> wrote:

> All my fax machines are broke :-(
>
>
> On Wednesday, March 16, 2016, Joe Abley via Outages <outages at outages.org>
> wrote:
>
>> Does anybody even make phone calls any more?
>>
>> On 16 Mar 2016, at 17:32, David Thompson via Outages <outages at outages.org>
>> wrote:
>>
>> I never said it was entirely under attack but a portion of it is.
>> Whomever it is that’s initiating these attacks is actually doing measurable
>> damage to the economy of the US in lost business, or delays. I don’t know
>> about you but I’d consider that an attack against a portion however small
>> of our national infrastructure.
>>
>>
>> David Thompson
>> Network Services Support Technician
>> (O) 858.357.8794
>> (F) 858-225-1882
>> (E) dthompson at esi-estech.com
>> (W) www.esi-estech.com
>>
>>
>> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Mike
>> Phipps via Outages
>> *Sent:* Wednesday, March 16, 2016 11:25 AM
>> *To:* Outages at outages.org
>> *Subject:* Re: [outages] VoIP Innovations Outage
>>
>>
>> Right... because one VoIP provider getting DDOS'ed means that the entire
>> national phone system is under attack. That would be the equivalent of some
>> kid smashing a Bell-owned payphone back in the 1990's. It causes a denial
>> of service for would-be users of that phone, but it's not like the entire
>> phone network goes down with it.
>>
>>
>> On Wed, Mar 16, 2016 at 12:20 PM, David Thompson via Outages <
>> outages at outages.org> wrote:
>> I wonder when the FCC is going to step in here and force VI to build a
>> more robust network or just pull their license to operate altogether?
>> Eventually this starts to become a matter of national security as basically
>> our national phone system is under attack by possibly foreign agents.
>> David Thompson
>> Network Services Support Technician
>> (O) 858.357.8794
>> (F) 858-225-1882
>> (E) dthompson at esi-estech.com
>> (W) www.esi-estech.com
>>
>>
>> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Chris
>> Stone via Outages
>> *Sent:* Wednesday, March 16, 2016 10:47 AM
>>
>> *To:* outages at outages.org
>> *Subject:* Re: [outages] VoIP Innovations Outage
>>
>>
>>
>> Update to their public ticket on this:
>>
>>    - *3/16/2016 11:42:00 AM -- by RandyS*
>>
>>
>>    -
>>       We are aware that the VI network has again been under DDoS attack
>>       and that inbound and outbound calling and other VI services have been
>>       affected. Many of you voiced concern over lack of updates on this ticket.
>>       We are concerned with the possibility that the perpetrator(s) of this
>>       attack! may have access to public ticket updates and have therefore chosen
>>       to limit the information we put herein. Please know that we have made
>>       significant changes to prevent this and are continuing to address even this
>>       latest attack. We are not able to share additional information at this time
>>       due to the aforementioned concerns. We will provide details and include an
>>       RFO at a later date.
>>
>>
>>
>>
>> On 03/16/2016 08:50 AM, Frank Bulk via Outages wrote:
>>
>> This has been discussed on the voip_operators-group listserv, too.  They
>> had issues early in March for a few days (
>> http://blog.voipinnovations.com/blog/updates-on-recent-network-outages),
>> March 11, and now again today.
>>
>>
>> Frank
>>
>>
>> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Chris
>> Stone via Outages
>> *Sent:* Wednesday, March 16, 2016 9:46 AM
>> *To:* outages at outages.org
>> *Subject:* Re: [outages] VoIP Innovations Outage
>>
>>
>>
>> Seeing down as well. Inbound calls are working some of the time, but many
>> are dropping after the line is answered. Getting nothing from their web
>> site either - time outs.
>>
>>
>> Chris
>> On 03/16/2016 08:42 AM, Jeff Johnson via Outages wrote:
>>
>> We are seeing them down also
>>
>>
>> Jeff Johnson
>> Director of Operations
>> 410 S Ware Blvd | Suite 411 | Tampa FL  33619
>> Direct: (813) 774-3570 | Fax (813-569-2366
>>
>>
>> *Email: jjohnson at neturallyspeaking.com | www.neturallyspeaking.com
>> <http://www.neturallyspeaking.com/>Customer Service 866-448-0038
>> <866-448-0038> *
>> ------------------------------
>>
>> *From:* Outages [outages-bounces at outages.org] on behalf of Ron Shoe via
>> Outages [outages at outages.org]
>> *Sent:* Wednesday, March 16, 2016 10:41 AM
>> *To:* outages at outages.org
>> *Subject:* [outages] VoIP Innovations Outage
>> Inbound calling through VoIP Innovations appears to be down, as is their
>> backoffice website, and their toll free number for support. I have no
>> further details.
>>
>>
>> -- Shoe
>>
>>
>> Ron Shoe
>> President, Chief Telecomolologist
>> SIP Oasis, Inc.
>> (205) 383-2301 — Direct
>> (205) 383-2331 — Fax
>> rshoe at sipoasis.com
>> www.sipoasis.com
>>
>>
>> Support issue?  Don't send it to Ron!!!
>> Contact Support at (205) 588-5858 or help at sipoasis.com
>>
>>
>>
>>
>>
>>
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