[outages] VoIP Innovations timeouts/outage?

[Sean Harlow]

My systems are mostly in the NYC area but on three different hosts.

VI has responded with a claim that their firewalls somehow "forgot" our
endpoint IP addresses and were intentionally not talking with us as a
result.  I'll be interested to see what their full explanation is, because
we determined at least three of our systems on two of the three hosts were
affected, but others directly IP-adjacent were not.  It seems like they
somehow dropped random IPs from their whitelist, which seems like it would
be very unlikely to only end up affecting a single customer.

On Wed, May 4, 2016 at 7:13 PM Sean Hayes via Outages <outages at outages.org>
wrote:

> Appears to be reachable to Miami, FL and the Florida Keys via VI.
>
> On May 4, 2016 6:58 PM, "Sean Harlow via Outages" <outages at outages.org>
> wrote:
>
> >
>
> > I'm seeing no SIP responses on most of my calls attempting to go out
> VoIP Innovations and while I'm not 100% sure yet (discovered this while not
> in a great place to test) it does not look like I'm getting incoming calls
> from them either.
> >
> > I'm being told that traceroutes to them are looping what looks like one
> hop upstream of their systems, but I haven't confirmed that myself.
> >
> > Anyone else seeing similar?
> >
>
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