[outages] Google Connectivity Issues in NYC

Tue Nov 15 18:50:00 EST 2016

Can confirm from Cox yesterday. Let's piece together a time line to better understand this outage, yes?

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On Tue, Nov 15, 2016 at 4:48 PM -0700, "Castro, Alexander via Outages" <outages at outages.org<mailto:outages at outages.org>> wrote:

Greetings,

I am seeing similar problems coming from both my office and data centers as well. However, my issues started Thursday morning.

Alex

On Tue, Nov 15, 2016 at 6:38 PM, Tim Korn via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
We've been having issues reaching google since last Friday.  We're trying from at least four different ISPs (Zayo, Cogent, TimeWarner, Verizon FiOS) and all show the same issues intermittently.

We're having issues with the google apps suite, accounts.google.com<http://accounts.google.com>, and www.google.com<http://www.google.com>.

>From our corporate office:
[bam01:~] $ time curl -4 -vv http://www.google.com
* Rebuilt URL to: http://www.google.com/
*   Trying 74.125.21.103...
* connect to 74.125.21.103 port 80 failed: Connection refused
*   Trying 74.125.21.99...
* Connected to www.google.com<http://www.google.com> (74.125.21.99) port 80 (#0)
> GET / HTTP/1.1
> Host: www.google.com<http://www.google.com>
> User-Agent: curl/7.43.0
> Accept: */*
>
< HTTP/1.1 200 OK
<snip>
real    1m6.523s (1 minute connect time)

>From Datacenter:
[dingy01.ny2:~] $ time curl -4 -vv http://www.google.com
* About to connect() to www.google.com<http://www.google.com> port 80 (#0)
*   Trying 216.58.193.132...
* Connected to www.google.com<http://www.google.com> (216.58.193.132) port 80 (#0)
> GET / HTTP/1.1
> User-Agent: curl/7.29.0
> Host: www.google.com<http://www.google.com>
> Accept: */*
>
< HTTP/1.1 200 OK
<snip>
real    1m3.189s    (took 1 minute to connect)

[ding02.ny5:~] $ curl -4 -k https://accounts.google.com<https://accounts.google.com/>
curl: (7) couldn't connect to host
[ding02.ny5:~] $ curl -4 -k https://accounts.google.com<https://accounts.google.com/>
curl: (7) couldn't connect to host
[ding02.ny5:~] $ curl -4 -k https://accounts.google.com<https://accounts.google.com/>
<HTML>
<HEAD>
<TITLE>Moved Temporarily</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" TEXT="#000000">
<H1>Moved Temporarily</H1>
The document has moved <A HREF="https://accounts.google.com/ManageAccount">here</A>.
</BODY>
</HTML>

----------
Tim Korn

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