[outages] Incapsula hosted sites

[Colin Tilley]

I have seen a report of a customer of ours (TN) reporting unable to go to
menards.com. They believed they were being blocked. We weren't able to
replicate, though our primary is not Chicago.

On Thu, Nov 17, 2016 at 10:48 AM, Steven Surdock via Outages <
outages at outages.org> wrote:

> Greetings, anyone else experiencing issues with Incapsula hosted sites
> routing through Chicago?  Our customers have reported issues with the
> following site:
>
> www.dotloop.com
> www.menards.com
> www.foremoststar.com
>
> It appears we have an asymmetric routing issue that is confusing
> Incapsula.  Disabling all sessions with Incapula, including MLPE seems to
> have allowed us to work around the issue.  Incapsula support has not been
> very supportive.
>
>
> Steven Surdock
> CTS Telecom
> ssurdock[at]ctstelecom.com
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>



-- 
Thanks,
Colin Tilley
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