[outages] Level3 VoIP Issues?

Sean Beverly sbeverly at vsapartners.com
Tue Oct 4 10:49:16 EDT 2016


Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us.
Outbound on our trunks seems to be working fine.

On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages <
outages at outages.org> wrote:

> The support line just hung up on me while on hold, and calling back gets
> an "all circuits are busy" message. Calling our sales rep's local MKE
> office number does the same, but our  inbound still appears to be working.
> Outbound local and long distance still gets an intercept message.
>
>
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Kevin
> Kastelic via Outages
> *Sent:* Tuesday, October 04, 2016 9:37 AM
> *To:* Will Wylie
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Level3 VoIP Issues?
>
>
>
> We are also seeing it in Sussex, WI on Level3.  Local calling seems to
> work, but nothing else.
>
>
>
>
>
>
>
> On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages <
> outages at outages.org> wrote:
>
> Seeing them in Houston
>
>
>
> On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages <
> outages at outages.org> wrote:
>
> We have the same thing here in Brookfield, WI “MKE”
>
>
> > On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages <
> outages at outages.org> wrote:
> >
> > We can't make outgoing calls with Level3 from MKE, but incoming is fine
> as far as we can tell. This is on what was formerly a TWTC connection. I've
> been waiting about 10 minutes on hold with support as well.
> >
> >
> >
> > Nicholas Sideras
> > Director of Technical Operations
> > Holland Bulb Farms
> >
> > From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Kevin
> Miller via Outages
> > Sent: Tuesday, October 04, 2016 9:27 AM
> > To: outages at outages.org
> > Subject: [outages] Level3 VoIP Issues?
> >
> > All of our Level3 DIDs in PHL and JFK do not seem to working inbound.
> Outgoing seems to be fine.  Waiting for someone to pick up at Level3.
> Anyone else seeing issues?
>
> > _______________________________________________
> > Outages mailing list
> > Outages at outages.org
> > https://puck.nether.net/mailman/listinfo/outages
>
>
> --
>  Jason Hellenthal
>  JJH48-ARIN
>
>
>
>
>
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>


-- 
Sean Beverly
Senior Infrastructure Engineer

312.895.5362 Dir
312.427.3246 Fax
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