[outages] Level3 VoIP Issues?

Sean Hayes sean at engage.pro
Tue Oct 4 10:58:41 EDT 2016


Confirmed in PHL, NYC, MIA, and TPA.

On Tuesday, October 4, 2016, David Wessell via Outages <outages at outages.org>
wrote:

> Level3 Outage ID: 11571692. Not that you can get a hold of anyone at
> Level3 to discuss it..
>
>
> On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages at outages.org
> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>
>> Wow. Did Level3 get hit with an EMP?
>>
>> On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages <
>> outages at outages.org <javascript:_e(%7B%7D,'cvml','outages at outages.org');>
>> > wrote:
>>
>>> Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us.
>>> Outbound on our trunks seems to be working fine.
>>>
>>> On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages <
>>> outages at outages.org
>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>>>
>>>> The support line just hung up on me while on hold, and calling back
>>>> gets an "all circuits are busy" message. Calling our sales rep's local MKE
>>>> office number does the same, but our  inbound still appears to be working.
>>>> Outbound local and long distance still gets an intercept message.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Outages [mailto:outages-bounces at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages-bounces at outages.org');>] *On
>>>> Behalf Of *Kevin Kastelic via Outages
>>>> *Sent:* Tuesday, October 04, 2016 9:37 AM
>>>> *To:* Will Wylie
>>>> *Cc:* outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>
>>>> *Subject:* Re: [outages] Level3 VoIP Issues?
>>>>
>>>>
>>>>
>>>> We are also seeing it in Sussex, WI on Level3.  Local calling seems to
>>>> work, but nothing else.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages <
>>>> outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>>>>
>>>> Seeing them in Houston
>>>>
>>>>
>>>>
>>>> On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages <
>>>> outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>>>>
>>>> We have the same thing here in Brookfield, WI “MKE”
>>>>
>>>>
>>>> > On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages <
>>>> outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>>>> >
>>>> > We can't make outgoing calls with Level3 from MKE, but incoming is
>>>> fine as far as we can tell. This is on what was formerly a TWTC connection.
>>>> I've been waiting about 10 minutes on hold with support as well.
>>>> >
>>>> >
>>>> >
>>>> > Nicholas Sideras
>>>> > Director of Technical Operations
>>>> > Holland Bulb Farms
>>>> >
>>>> > From: Outages [mailto:outages-bounces at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages-bounces at outages.org');>] On
>>>> Behalf Of Kevin Miller via Outages
>>>> > Sent: Tuesday, October 04, 2016 9:27 AM
>>>> > To: outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','outages at outages.org');>
>>>> > Subject: [outages] Level3 VoIP Issues?
>>>> >
>>>> > All of our Level3 DIDs in PHL and JFK do not seem to working
>>>> inbound.  Outgoing seems to be fine.  Waiting for someone to pick up at
>>>> Level3.  Anyone else seeing issues?
>>>>
>>>> > _______________________________________________
>>>> > Outages mailing list
>>>> > Outages at outages.org
>>>> <javascript:_e(%7B%7D,'cvml','Outages at outages.org');>
>>>> > https://puck.nether.net/mailman/listinfo/outages
>>>>
>>>>
>>>> --
>>>>  Jason Hellenthal
>>>>  JJH48-ARIN
>>>>
>>>>
>>>>
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>>
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>>>>
>>>>
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>>>>
>>>>
>>>
>>>
>>> --
>>> Sean Beverly
>>> Senior Infrastructure Engineer
>>>
>>> 312.895.5362 Dir
>>> 312.427.3246 Fax
>>>
>>> _______________________________________________
>>> Outages mailing list
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>>>
>>>
>>
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>>
>
>
> --
>
>
> David Wessell
> President, Ringfree Communications, Inc
> p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792
> s: www.ringfree.com e: david at ringfree.com
> <javascript:_e(%7B%7D,'cvml','david at ringfree.com');>
>
>

-- 
Sean Hayes
Network Engineer
Engage Communications
529 Southard St.
Key West, FL 33040
Office: (305)320-0007
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