[outages] Level3 VoIP Issues?

Tue Oct 4 11:03:29 EDT 2016

We have L3 for MPLS and a few other data circuits throughout TX and AZ and see no problems there…..yet…..

Thanks,

Jeff Hershberger | Telecom Manager  BCNE, ACMA
2323 Ross Avenue, Suite 600 | Dallas, TX | 75201
V: (214) 953-5748 | F: (214) 661-6665 | jhershberger at jw.com<mailto:jhershberger at jw.com>
[cid:CF52621A-DBF7-42CC-8289-0DAD97F4F825 at jwllp.com]

On Oct 4, 2016, at 10:01 AM, Paul Stewart via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

Is this effecting more than voice do we know?

On Oct 4, 2016, at 10:58 AM, Sean Hayes via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

Confirmed in PHL, NYC, MIA, and TPA.

On Tuesday, October 4, 2016, David Wessell via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..

On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
Wow. Did Level3 get hit with an EMP?

On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.

On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our  inbound still appears to be working. Outbound local and long distance still gets an intercept message.

From: Outages [mailto:outages-bounces at outages.org<javascript:_e(%7B%7D,'cvml','outages-bounces at outages.org');>] On Behalf Of Kevin Kastelic via Outages
Sent: Tuesday, October 04, 2016 9:37 AM
To: Will Wylie
Cc: outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>
Subject: Re: [outages] Level3 VoIP Issues?

We are also seeing it in Sussex, WI on Level3.  Local calling seems to work, but nothing else.

On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
Seeing them in Houston

On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
We have the same thing here in Brookfield, WI “MKE”

> On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages <outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>> wrote:
>
> We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
>
>
>
> Nicholas Sideras
> Director of Technical Operations
> Holland Bulb Farms
>
> From: Outages [mailto:outages-bounces at outages.org<javascript:_e(%7B%7D,'cvml','outages-bounces at outages.org');>] On Behalf Of Kevin Miller via Outages
> Sent: Tuesday, October 04, 2016 9:27 AM
> To: outages at outages.org<javascript:_e(%7B%7D,'cvml','outages at outages.org');>
> Subject: [outages] Level3 VoIP Issues?
>
> All of our Level3 DIDs in PHL and JFK do not seem to working inbound.  Outgoing seems to be fine.  Waiting for someone to pick up at Level3.  Anyone else seeing issues?
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 Jason Hellenthal
 JJH48-ARIN

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Sean Beverly
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312.895.5362 Dir
312.427.3246 Fax

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David Wessell
President, Ringfree Communications, Inc
p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792
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Sean Hayes
Network Engineer
Engage Communications
529 Southard St.
Key West, FL 33040
Office: (305)320-0007
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