[outages] Level3 VoIP Issues?

Mark Harrison MarkH at fltg.com
Tue Oct 4 11:24:31 EDT 2016


Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers.



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Lucky 225 via Outages
Sent: Tuesday, October 04, 2016 11:07 AM
To: David Wessell <david at ringfree.com<mailto:david at ringfree.com>>
Cc: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Level3 VoIP Issues?

Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.

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