[outages] Cogent routing issues, possibly SoCal?

Joe Klein joe.klein at mischoice.com
Mon Sep 19 14:55:55 EDT 2016


http://status.cogentco.com/

Cogent Network Status Report Last Updated Mon Sep 19 18:52:09 2016 GMT 

The Cogent Network Operations Center is currently investigating an outage in the Los Angeles area. The master case is HD6655601. There is no estimated time to repair.


Some customers in the Raleigh North Carolina area may be experiencing a loss of connectivity. Engineers are currently investigating but there is no estimated time to repair at this time. The master case is HD6655487



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Justin via Outages
Sent: Monday, September 19, 2016 13:51
To: Silvey, David <DSilvey at kelleydrye.com>
Cc: outages at outages.org
Subject: Re: [outages] Cogent routing issues, possibly SoCal?

Yes I see issues in LA too.

Time frame: https://i.imgur.com/UrNtaxs.png
Map: https://i.imgur.com/qI3v1yR.png

On Mon, Sep 19, 2016 at 2:47 PM, Silvey, David via Outages <mailto:outages at outages.org> wrote:

We are also having problems in LA.
 
From: Nick W [mailto:mailto:nickdwhite at gmail.com] 
Sent: Monday, September 19, 2016 2:46 PM
To: Silvey, David <DSilvey at KelleyDrye.com>
Cc: mailto:outages at outages.org

Subject: Re: [outages] Cogent routing issues, possibly SoCal?
 
Anyone else seeing issues again? I see them from TX to NV/CA. Had to shut down our Cogent peer.
 
Started at 11:35AM Pacific/1:35PM Central... about 10 minutes ago. Don't see anything on the Cogent status page. 
 
On Sun, Sep 18, 2016 at 4:48 PM, Silvey, David via Outages <mailto:outages at outages.org> wrote:
 
Dear Cogent Customer,

The outage in Los Angeles, CA  is now resolved.

If you are still experiencing problems with your service, please contact our support team at tel:877-726-4368 so that we can investigate. 

We apologize for the inconvenience this outage caused.

Thank You,

Cogent Customer Support 
Cogent Communications 
mailto:support at cogentco.com
tel:877-726-4368

David Silvey 
mailto:dsilvey at kelleydrye.com
tel:212-808-5124
 

On Sep 18, 2016, at 12:03 PM, Darren Schreiber via Outages <mailto:outages at outages.org> wrote:
We've seen this since early AM. We called and they said it was scheduled mainteance in LAX. Which makes no sense that the next closest hop is Hong Kong... 
 
It's also on their status page. http://status.cogentco.com/
 
Eta 11am PT seems like a really long maintenance window...
 
 
-------- Original message --------
From: Wally Hass via Outages <mailto:outages at outages.org> 
Date: 9/18/16 9:00 AM (GMT-08:00) 
To: Bobin Joseph <mailto:Bobin.Joseph at mitchell.com>, mailto:outages at outages.org 
Subject: Re: [outages] Cogent routing issues, possibly SoCal? 
 
We also saw issues this AM but seems resolved now.
 
Wally Hass Consultant, Network Thinking Solutions, Inc 
tel:818-707-7705
mailto:whass at networkthinking.com| Skype: https://webapp.wisestamp.com/sig_iframe?origin=outlook&signature_id=5215201074348032&t=0.09465256404943023 
http://www.networkthinking.com/
5655 Lindero Canyon Suite 705, Westlake Village, CA 91362 
http://www.facebook.com/NetworkThinkingSolutions/?ref=aymt_homepage_panel http://twitter.com/networkthinking 
________________________________________
From: Outages [mailto:outages-bounces at outages.org] on behalf of Bobin Joseph via Outages [mailto:outages at outages.org]
Sent: Sunday, September 18, 2016 08:54
To: mailto:outages at outages.org
Subject: [outages] Cogent routing issues, possibly SoCal?
Anybody seeing issues over their Cogent internet ckts? This is an mtr of traffic from our Dallas to San Diego site. Looks like traffic is going over to Asia before making it back. 
Also noticed this from my home in SD to our site in SD. 
 
Is it an issue in and out of the LAX/SoCal region?
 
                                                                        Packets               Pings              
 Host                                                                 Loss% Drop   Rcv  Wrst   Last   Avg  Best StDev  Wrst
 
4. te0-0-0-2.http://rcr21.dfw04.atlas.cogentco.com                           0.0%    0   637   2.6    1.7   1.6   1.5   0.1   2.6 
 5. be2938.http://ccr21.dfw01.atlas.cogentco.com                              0.0%    0   637   4.2    2.2   2.1   1.9   0.2   4.2 
 6. be2432.http://ccr21.mci01.atlas.cogentco.com                              0.2%    1   636  16.3   11.9  11.9  11.8   0.2  16.3 
 7. be3035.http://ccr21.den01.atlas.cogentco.com                              0.0%    0   637  23.9   23.8  23.3  23.2   0.2  23.9 
 8. be3037.http://ccr21.slc01.atlas.cogentco.com                              0.0%    0   637  34.2   33.6  33.6  33.5   0.2  34.2 
 9. be2085.http://ccr21.sea02.atlas.cogentco.com                              0.8%    5   632 681.5   54.3  69.0  54.1  80.5 681.5 
10. te0-0-2-0.http://ccr11.tyo01.atlas.cogentco.com                          29.6%  188   448 165.0  150.5 157.6 148.7   3.6 165.0 
11. te0-4-0-3.http://ccr21.hkg02.atlas.cogentco.com                          29.7%  189   447 227.4  217.3 222.3 213.8   3.6 227.4 
12. te0-4-0-0.http://ccr21.sin01.atlas.cogentco.com                          32.5%  207   429 262.6  253.0 257.2 248.8   3.6 262.6 
13. te0-0-0-8.http://ccr21.lax01.atlas.cogentco.com                          47.5%  tel:302%C2%A0%C2%A0%20334%204943.  449.9 467.9 445.9 245.7 4943. 
14. be2540.http://rcr22.lax04.atlas.cogentco.com                             33.4%  212   423 452.1  422.9 428.3 414.0   8.7 452.1
 
 
Thanks,
Bobin Joseph
 

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