[outages] Big fiber cut due to manhole(s) explosion(s) in NYC/Union Square

Eric Dugas EDugas at zerofail.com
Fri Sep 30 09:04:39 EDT 2016


5 days + outage on a land cable... that's a first for me.

Eric Dugas
edugas at zerofail.com | 514-848-9198 x2500
Coordonnateur d'interconnexion | Peering coordinator
ZEROFAIL<zerofail.com> | Openface<openface.com>

On Sep 29 2016, at 8:22 pm, Paul Stewart <paul at paulstewart.org> wrote:
One of our paths was effected as well... unfortunately this will still take time to restore ....

Paul

Sent from my iPhone

On Sep 29, 2016, at 6:33 PM, Rory Falloon via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

Last I got from our supplier:

The latest update from the provider is that they are still working and a total of 9 un-damaged CON-ED Manholes have been inspected for cable replacement so far out of which one has been failed and should be addressed by End Of Business hours. Once the two Manholes that were damaged by fire are repaired, they too will be inspected and cleared for cable replacement. These two manholes are scheduled to be inspected and cleared by late evening on 29th Sep 2016. Once inspection is done; the fiber crews will be able to enter the man hole to start performing fiber restoration. At this time, there is no ETR for fiber repairs to be completed.

RORY FALLOON
SNR. SYSTEMS ADMINISTRATOR

Phone: 416-595-6222 x290
[http://mail.mrxfx.com/public/mrx_logo_V8.png]
MRXFX.com<https://www.mrxfx.com/>

________________________________
From: "Eric Dugas via Outages" <outages at outages.org<mailto:outages at outages.org>>
To: outages at outages.org<mailto:outages at outages.org>
Sent: Wednesday, September 28, 2016 10:20:37 AM
Subject: [outages] Big fiber cut due to manhole(s) explosion(s) in NYC/Union Square

We've had a transport link down since 09-26 02:39 EDT leaving Montreal going to Manhattan. The only source of news from this fiber cut is the carrier via its partner.

I've found this piece of news<http://pix11.com/2016/09/26/manhole-explosion-causes-hundreds-to-lose-power-in-union-square/> that matches with the even but that's it. Updates from the master ticket are basically saying "we don't have access to the manholes because they need to be rebuilt", "can't re-route because other nearby conduits can't be jointed togheter" and "no ETR yet".

I was wondering if someone nearby had any idea of what's really going.

Eric Dugas
edugas at zerofail.com<mailto:edugas at zerofail.com>
Coordonnateur d'interconnexion | Peering coordinator
ZEROFAIL | Openface

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