[outages] (WI) Packet Loss to Google on Charter

Izzy Goldstein - TeleGo igoldstein at telego.net
Thu Jan 5 10:22:42 EST 2017


i dont think the issue is google

because from other connection(verizon fios etc) it works, with the same
retes etc

and when i ping TW Default Gateways from our clients, i also have packet
loss

so it appears to us, the issue is with Time Warner (surprised ?)

On Thu, Jan 5, 2017 at 10:17 AM, Simon Lockhart via Outages <
outages at outages.org> wrote:

> On Thu Jan 05, 2017 at 03:12:10PM +0000, Jesse Curtis via Outages wrote:
> > I am getting ~50% packet loss to 8.8.8.8, 4.2.2.2, 216.58.216.238, and
> > 172.217.1.46 on two separate Charter (Time Warner) lines in SE
> Wisconsin. It
> > looks to be affecting just ping requests as DNS and google websites are
> still
> > working.
>
> Google have publicly stated that they rate limit ICMP to their public
> services
> such as 8.8.8.8 - so if you're only seeing ping requests being dropped but
> all
> other functionality operating as normal, then this is what you're seeing.
>
> Simon
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Izzy Goldstein

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