[outages] Akamai DNS issues

Tue Jan 24 20:30:10 EST 2017

Starting this afternoon our monitoring system recorded several 5 to 15
minute outages accessing some IPv6-enabled Akamai-delivered sites.  In each
case, where I could catch the problem while it happened, I could not resolve
the AAAA to an IPv6 address.

We and our upstream provider have over 10 servers of different flavors, and
they are all exhibiting this issue, though not Google or OpenDNS' servers.

Just two examples are below, but in each case, I get a CNAME back, but it
doesn't show an IPv6 address.  And also five from
https://www.digwebinterface.com/?type=SOA&colorize=on&useresolver=8.8.4.4&ns
=all&nameservers.  And also here:
https://www.whatsmydns.net/#AAAA/www.apple.com and here
http://www.preshweb.co.uk/cgi-bin/dns-propagation-tracker.pl?domain=www.appl
e.com&type=AAAA&serversmode=random&servers=&nsdomain=

Anyone else seeing the same?

I emailed Akamai's tix address, but have not gotten anything back other than
the auto-responder.

Frank

; <<>> DiG 9.7.3 <<>> AAAA www.apple.com @10.20.0.10
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9110
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.apple.com.                 IN      AAAA

;; ANSWER SECTION:
www.apple.com.          483     IN      CNAME   www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 3193 IN      CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 19 IN CNAME
e6858.dsce9.akamaiedge.net.

;; AUTHORITY SECTION:
dsce9.akamaiedge.net.   107     IN      SOA     n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306230 1000 1000 1000 1800

;; Query time: 0 msec
;; SERVER: 10.20.0.10#53(10.20.0.10)
;; WHEN: Tue Jan 24 19:18:43 2017
;; MSG SIZE  rcvd: 228

; <<>> DiG 9.7.3 <<>> AAAA www.apple.com @96.31.0.32
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58259
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.apple.com.                 IN      AAAA

;; ANSWER SECTION:
www.apple.com.          1073    IN      CNAME   www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 3584 IN      CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 446 IN CNAME
e6858.dsce9.akamaiedge.net.

;; AUTHORITY SECTION:
dsce9.akamaiedge.net.   257     IN      SOA     n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306380 1000 1000 1000 1800

;; Query time: 0 msec
;; SERVER: 96.31.0.32#53(96.31.0.32)
;; WHEN: Tue Jan 24 19:18:43 2017
;; MSG SIZE  rcvd: 228

===============================

https://www.digwebinterface.com/?hostnames=www.apple.com&type=AAAA&showcomma
nd=on&colorize=on&useresolver=8.8.4.4&ns=all&nameservers=

www.apple.com at 168.95.1.1 (HiNet (TW)):
dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
www.apple.com. @168.95.1.1
www.apple.com.		1494	IN	CNAME	www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 6888	IN	CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 3289 IN CNAME
e6858.dsce9.akamaiedge.net.
dsce9.akamaiedge.net.	191	IN	SOA	n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306682 1000 1000 1000 1800

www.apple.com at 195.129.12.122 (UUNET (CH)):
dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
www.apple.com. @195.129.12.122
www.apple.com.		387	IN	CNAME	www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 12797 IN	CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 2145 IN CNAME
e6858.dsce9.akamaiedge.net.
dsce9.akamaiedge.net.	159	IN	SOA	n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306650 1000 1000 1000 1800

www.apple.com at 192.76.144.66 (UUNET (DE)):
dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
www.apple.com. @192.76.144.66
www.apple.com.		1599	IN	CNAME	www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 11114 IN	CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 588 IN CNAME
e6858.dsce9.akamaiedge.net.
dsce9.akamaiedge.net.	297	IN	SOA	n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306788 1000 1000 1000 1800

www.apple.com at 158.43.240.3 (UUNET (UK)):
dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
www.apple.com. @158.43.240.3
www.apple.com.		800	IN	CNAME	www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 9769	IN	CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 2596 IN CNAME
e6858.dsce9.akamaiedge.net.
dsce9.akamaiedge.net.	129	IN	SOA	n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485306620 1000 1000 1000 1800

www.apple.com at 64.6.64.6 (Verisign (US)):
dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
www.apple.com. @64.6.64.6
www.apple.com.		1205	IN	CNAME	www.apple.com.edgekey.net.
www.apple.com.edgekey.net. 21323 IN	CNAME
www.apple.com.edgekey.net.globalredir.akadns.net.
www.apple.com.edgekey.net.globalredir.akadns.net. 995 IN CNAME
e6858.dsce9.akamaiedge.net.
dsce9.akamaiedge.net.	681	IN	SOA	n0dsce9.akamaiedge.net.
hostmaster.akamai.com. 1485307172 1000 1000 1000 1800