[outages] Akamai DNS issues

frnkblk at iname.com frnkblk at iname.com
Tue Jan 24 23:03:11 EST 2017


Yes, it's in and out.  Currently it's www.java.com (from our perspective).  Note that we monitor probably just a very small fraction of Akamai's dual-stacked sites, so why some sites "lose" their AAAA is a mystery to me.  They have a relatively short TTL, backend issues can get exposed pretty quickly.

Due to HE, this is probably not visible to most end-users.

Frank

-----Original Message-----
From: Jared Mauch [mailto:jared at puck.nether.net] 
Sent: Tuesday, January 24, 2017 9:52 PM
To: Frank Bulk <frnkblk at iname.com>
Cc: Ca By <cb.list6 at gmail.com>; outages at outages.org
Subject: Re: [outages] Akamai DNS issues

They seem to be back, but I’m curious as to what is going on.

- Jared

> On Jan 24, 2017, at 9:32 PM, frnkblk--- via Outages <outages at outages.org> wrote:
> 
> Thanks, now feeling relieved that I’m not going crazy.  We saw the first event at 1:07 pm Pacific.
>  
> Just saw another wave again (www.java.com, www.oracle.com, wireless.att.com, www.comcast.net, www.apple.com, www.att.com, www.microsoft.com, etc).
>  
> Frank
>  
> From: Ca By [mailto:cb.list6 at gmail.com] 
> Sent: Tuesday, January 24, 2017 8:04 PM
> To: frnkblk at iname.com; outages at outages.org
> Subject: Re: [outages] Akamai DNS issues
>  
> Yes, i have also seen akamai removing AAAA records today 
>  
> It started at 1:15 pacific and is still going on. 
>  
> CB
>  
> On Tue, Jan 24, 2017 at 5:31 PM frnkblk--- via Outages <outages at outages.org> wrote:
>> Starting this afternoon our monitoring system recorded several 5 to 15
>> 
>> minute outages accessing some IPv6-enabled Akamai-delivered sites.  In each
>> 
>> case, where I could catch the problem while it happened, I could not resolve
>> 
>> the AAAA to an IPv6 address.
>> 
>> 
>> 
>> We and our upstream provider have over 10 servers of different flavors, and
>> 
>> they are all exhibiting this issue, though not Google or OpenDNS' servers.
>> 
>> 
>> 
>> Just two examples are below, but in each case, I get a CNAME back, but it
>> 
>> doesn't show an IPv6 address.  And also five from
>> 
>> https://www.digwebinterface.com/?type=SOA&colorize=on&useresolver=8.8.4.4&ns
>> 
>> =all&nameservers.  And also here:
>> 
>> https://www.whatsmydns.net/#AAAA/www.apple.com and here
>> 
>> http://www.preshweb.co.uk/cgi-bin/dns-propagation-tracker.pl?domain=www.appl
>> 
>> e.com&type=AAAA&serversmode=random&servers=&nsdomain=
>> 
>> 
>> 
>> Anyone else seeing the same?
>> 
>> 
>> 
>> I emailed Akamai's tix address, but have not gotten anything back other than
>> 
>> the auto-responder.
>> 
>> 
>> 
>> Frank
>> 
>> 
>> 
>> 
>> 
>> ; <<>> DiG 9.7.3 <<>> AAAA www.apple.com @10.20.0.10
>> 
>> ;; global options: +cmd
>> 
>> ;; Got answer:
>> 
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9110
>> 
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 1, ADDITIONAL: 0
>> 
>> 
>> 
>> ;; QUESTION SECTION:
>> 
>> ;www.apple.com.                 IN      AAAA
>> 
>> 
>> 
>> ;; ANSWER SECTION:
>> 
>> www.apple.com.          483     IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 3193 IN      CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 19 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> 
>> 
>> ;; AUTHORITY SECTION:
>> 
>> dsce9.akamaiedge.net.   107     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306230 1000 1000 1000 1800
>> 
>> 
>> 
>> ;; Query time: 0 msec
>> 
>> ;; SERVER: 10.20.0.10#53(10.20.0.10)
>> 
>> ;; WHEN: Tue Jan 24 19:18:43 2017
>> 
>> ;; MSG SIZE  rcvd: 228
>> 
>> 
>> 
>> ; <<>> DiG 9.7.3 <<>> AAAA www.apple.com @96.31.0.32
>> 
>> ;; global options: +cmd
>> 
>> ;; Got answer:
>> 
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58259
>> 
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 1, ADDITIONAL: 0
>> 
>> 
>> 
>> ;; QUESTION SECTION:
>> 
>> ;www.apple.com.                 IN      AAAA
>> 
>> 
>> 
>> ;; ANSWER SECTION:
>> 
>> www.apple.com.          1073    IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 3584 IN      CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 446 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> 
>> 
>> ;; AUTHORITY SECTION:
>> 
>> dsce9.akamaiedge.net.   257     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306380 1000 1000 1000 1800
>> 
>> 
>> 
>> ;; Query time: 0 msec
>> 
>> ;; SERVER: 96.31.0.32#53(96.31.0.32)
>> 
>> ;; WHEN: Tue Jan 24 19:18:43 2017
>> 
>> ;; MSG SIZE  rcvd: 228
>> 
>> 
>> 
>> 
>> 
>> ===============================
>> 
>> 
>> 
>> https://www.digwebinterface.com/?hostnames=www.apple.com&type=AAAA&showcomma
>> 
>> nd=on&colorize=on&useresolver=8.8.4.4&ns=all&nameservers=
>> 
>> 
>> 
>> www.apple.com at 168.95.1.1 (HiNet (TW)):
>> 
>> dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
>> 
>> www.apple.com. @168.95.1.1
>> 
>> www.apple.com.          1494    IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 6888 IN      CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 3289 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> dsce9.akamaiedge.net.   191     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306682 1000 1000 1000 1800
>> 
>> 
>> 
>> www.apple.com at 195.129.12.122 (UUNET (CH)):
>> 
>> dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
>> 
>> www.apple.com. @195.129.12.122
>> 
>> www.apple.com.          387     IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 12797 IN     CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 2145 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> dsce9.akamaiedge.net.   159     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306650 1000 1000 1000 1800
>> 
>> 
>> 
>> www.apple.com at 192.76.144.66 (UUNET (DE)):
>> 
>> dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
>> 
>> www.apple.com. @192.76.144.66
>> 
>> www.apple.com.          1599    IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 11114 IN     CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 588 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> dsce9.akamaiedge.net.   297     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306788 1000 1000 1000 1800
>> 
>> 
>> 
>> www.apple.com at 158.43.240.3 (UUNET (UK)):
>> 
>> dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
>> 
>> www.apple.com. @158.43.240.3
>> 
>> www.apple.com.          800     IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 9769 IN      CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 2596 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> dsce9.akamaiedge.net.   129     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485306620 1000 1000 1000 1800
>> 
>> 
>> 
>> www.apple.com at 64.6.64.6 (Verisign (US)):
>> 
>> dig AAAA +noadditional +noquestion +nocomments +nocmd +nostats
>> 
>> www.apple.com. @64.6.64.6
>> 
>> www.apple.com.          1205    IN      CNAME   www.apple.com.edgekey.net.
>> 
>> www.apple.com.edgekey.net. 21323 IN     CNAME
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net.
>> 
>> www.apple.com.edgekey.net.globalredir.akadns.net. 995 IN CNAME
>> 
>> e6858.dsce9.akamaiedge.net.
>> 
>> dsce9.akamaiedge.net.   681     IN      SOA     n0dsce9.akamaiedge.net.
>> 
>> hostmaster.akamai.com. 1485307172 1000 1000 1000 1800
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> _______________________________________________
>> 
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>> 
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>> 
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>> 
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