[outages] Level 3 Packet Loss - Boston Area

Fri Jan 27 13:54:19 EST 2017

Level 3 is working a fiber cut north of Jacksonville.

01/27/2017 17:05:27 GMT - Fiber testing has been performed which has isolated the location of the suspected fiber cut to Jacksonville, FL instead of Folkston, GA as originally reported.  Field Services from Jacksonville remain en route to further isolate the location of the suspected fiber cut.

01/27/2017 16:44:06 GMT - Field Services have been dispatched from the Atlanta, GA area with an estimated time of arrival (ETA) of 19:30 GMT.  In addition, Field Services have been dispatched from the Jacksonville, FL location with an ETA of 17:45 GMT. Once on site Field Services will attempt to role traffic to spare fiber to expedite service restoral.

Robert D. Scott            Robert at ufl.edu
Network Engineer 3         352-273-0113 Phone
UF Information Technology  321-663-0421 Cell
Infrastructure and         352-273-0743 FAX
Communication Technology   
University of Florida      
Florida Lambda Rail        352-294-3571 FLR NOC
Gainesville, FL  32611     3216630421 at messaging.sprintpcs.com

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of David Hubbard via Outages
Sent: Friday, January 27, 2017 1:45 PM
To: outages at outages.org
Subject: Re: [outages] Level 3 Packet Loss - Boston Area

“Me too” on L3 Tampa 10gig circuits; customer complaints are starting to arrive about crawling websites.

From: Outages <outages-bounces at outages.org> on behalf of Guillermo via Outages <outages at outages.org>
Organization: ChaseData Corp
Reply-To: Guillermo <g.sandoval at chasedatacorp.com>
Date: Friday, January 27, 2017 at 10:24 AM
To: Shripal Daphtary <shripal.daphtary at pressone.net>
Cc: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Level 3 Packet Loss - Boston Area

Can confirm, we see two customers with loss at level3 in FL (Both use frontier fiber)

On 2017-01-27 12:31, Shripal Daphtary via Outages wrote:

	we're having issues out of Tampa Level3 circuit.  packet loss of around 12-20%

	Shripal Daphtary | Managing Director
	shripal.daphtary at pressone.net <mailto:shripal.daphtary at pressone.net> 
	D: 718.360.1222
	C: 973.432.1440
	F: 718.360.1222

	On Fri, Jan 27, 2017 at 12:21 PM, Randall (Randy) Raitz via Outages <outages at outages.org> wrote:

		Having problems in Denver and Los Angeles reaching a Level3 resource. Everything dies at 67.72.92.113

		:\Users\randy.raitz>tracert 4.59.248.127

		Tracing route to moderator-cfer.atlanta2.level3.net [4.59.248.127]

		over a maximum of 30 hops:

		  1    <1 ms     2 ms     3 ms  192.168.70.253

		  2     1 ms    <1 ms    <1 ms  comcast-inet-edge.readytalk.com [192.25.115.254]

		  3     1 ms    <1 ms    <1 ms  hurricane-inet-edge.readytalk.com [192.25.115.253]

		  4     *        *        *     Request timed out.

		  5     *        *        *     Request timed out.

		  6    64 ms    62 ms    62 ms  67.16.191.186

		  7    35 ms    35 ms    36 ms  67.72.92.113

		  8     *        *        *     Request timed out.

		  9     *        *        *     Request timed out.

		10     *        *        *     Request timed out.

		11     *        *        *     Request timed out.

		12     *        *        *     Request timed out.

		13     *        *        *     Request timed out.

		14     *        *        *     Request timed out.

		15     *        *        *     Request timed out.

		16     *        *        *     Request timed out.

		17     *        *        *     Request timed out.

		18     *        *        *     Request timed out.

		19     *        *        *     Request timed out.

		20     *        *        *     Request timed out.

		21     *        *        *     Request timed out.

		22     *        *        *     Request timed out.

		23     *        *        *     Request timed out.

		24     *        *        *     Request timed out.

		From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Phil Lavin via Outages
		Sent: Friday, January 27, 2017 10:20 AM
		To: Karl Putland via Outages <outages at outages.org>
		Subject: [outages] Level 3 Packet Loss - Boston Area

		Is anybody else experiencing issues in this area? Seeing loss between us and a couple of customers. MTR on both sides shows loss around Boston inside Level3.

		Phil

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