[outages] (WI) Packet Loss to Google on Charter

Phil Lavin phil.lavin at cloudcall.com
Thu Jan 5 10:15:57 EST 2017

Google rate limit ICMP – a similar problem came up recently on the London Internet Exchange (LINX). It’s probable that if you are seeing packet loss solely on ICMP that you’re hitting a rate limit somewhere. I suggest trying a TCP or UDP mtr to see if the problem is more than ICMP.


From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jesse Curtis via Outages
Sent: 05 January 2017 15:12
To: outages at outages.org
Subject: [outages] (WI) Packet Loss to Google on Charter

I am getting ~50% packet loss to,,, and on two separate Charter (Time Warner) lines in SE Wisconsin. It looks to be affecting just ping requests as DNS and google websites are still working.

On a Level 3 line things look normal.

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