[outages] Level 3 outage in Texas

[Richard Cook]

06/30/2017 19:51:00 GMT - Field Service have arrived at the first testing
location and will begin taking initial light level readings to further
isolate the suspected fiber damage in cooperation with the Transport NOC.

06/30/2017 19:35:05 GMT - The Transport NOC has responded to a suspected
fiber cut in Dallas, TX that is impacting unprotected services, and are
working to dispatch Field Services at this time, but an estimated time of
arrival is not available.  Please be advised that updates for this event
will be relayed at a minimum of hourly unless otherwise noted. The
information conveyed hereafter is associated to live troubleshooting effort
and as the discovery process evolves through to service resolution, ticket
closure, or post incident review, details may evolve.


-- 
*Richard Cook*

IT Manager | rateGenius, Inc.
*p:* 512-302-6358 | *e: rcook at rategenius.com <rcook at rategenius.com>*

<http://www.rategenius.com/>

*Mail:* 9300 United Dr. Ste 3-180 Austin, Tx 78758
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