[outages] Windstream NOLA Outage

Doug Roberts robertsdoug at gmail.com
Fri Mar 3 16:51:15 EST 2017


I just got a call from Windstream (from this post), they are restoring a
backup and expect services to be restored within 15-20min.

WILFORD MONDE

407 447-4164                       -

WINDSTREAM COMMUNICATION

--
*Doug Roberts*
Doug at DougR.com
251-308-4040 (Mobile)
228-254-3035 (Biloxi)
850-361-3300 (Pensacola)
334-344-6929 (Montgomery)
251-308-1333 (FAX)
<http://cytranet.com>

On Fri, Mar 3, 2017 at 3:32 PM, Aubrey Wells via Outages <
outages at outages.org> wrote:

> Not really.
>
> 4p EST: Greetings: Techs are actively working to resolve the cause of the
> impairment. We will have another update within the next hour. Thank You
>
> -----------------------------------------------------------------------
> Aubrey Wells
> Packethead Consulting, LLC
> Helping you get your bits together since 0x7DE
>
> On Fri, Mar 3, 2017 at 4:29 PM, Ryan Collins via Outages <
> outages at outages.org> wrote:
>
>> Any more updates from Windstream on this? We’ve got about 750 DIDs
>> through a telco broker that are affected. I don’t have direct access to the
>> ticket but it seems we’re well past the 30-60 min ETR window.
>>
>>
>>
>> *From: *Aubrey Wells via Outages <outages at outages.org>
>> *Sent: *Friday, March 3, 2017 15:11
>> *To: *Doug Roberts <robertsdoug at gmail.com>
>> *Cc: *outages at outages.org
>> *Subject: *Re: [outages] Windstream NOLA Outage
>>
>>
>>
>> They've found the issue and expect it to be fixed in the next 30-60 min.
>> This is from just before 3p EST.
>>
>>
>>
>> Techs have found the root cause of the issue and are currently working to
>> resolve it. This should take 30 minutes to 1 hour. We hope to have further
>> updates shortly. Thank you
>>
>>
>> -----------------------------------------------------------------------
>>
>> Aubrey Wells
>>
>> Packethead Consulting, LLC
>>
>> Helping you get your bits together since 0x7DE
>>
>>
>>
>> On Fri, Mar 3, 2017 at 1:38 PM, Doug Roberts via Outages <
>> outages at outages.org> wrote:
>>
>> "Issue affecting inbound calls to Windstream DIDs in the New Orleans, LA
>> area. We have received reports of affected DIDs in LATA 490. Calling
>> parties may experience busy signals or operator intercept messages at this
>> time."
>>
>> --
>> *Doug Roberts*
>>
>> Doug at DougR.com
>>
>> 251-308-4040 <(251)%20308-4040> (Mobile)
>>
>> 228-254-3035 <(228)%20254-3035> (Biloxi)
>>
>> 850-361-3300 <(850)%20361-3300> (Pensacola)
>>
>> 334-344-6929 <(334)%20344-6929> (Montgomery)
>>
>> 251-308-1333 <(251)%20308-1333> (FAX)
>>
>> [image: http://i.imgur.com/arz51yb.png] <http://cytranet.com>
>>
>>
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>>
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>
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