[outages] Windstream NOLA Outage

[Ryan Collins]

Starting to get successful termination on some of my calls now.


> On Mar 3, 2017, at 5:03 PM, Aubrey Wells <aubrey at packethead.us> wrote:
> 
> About 10 minutes after you posted that, this showed up on the master ticket:
> 
> 16:59 EST: Windstream repair and operations teams along with local field operations and vendor support, continue working to repair the network impairment. No additional information can be provided at this time as far as ETA. We will continue to provide any updates as they become available. Thank You Thank You
> 
> -----------------------------------------------------------------------
> Aubrey Wells
> Packethead Consulting, LLC
> Helping you get your bits together since 0x7DE
> 
> On Fri, Mar 3, 2017 at 4:51 PM, Doug Roberts <robertsdoug at gmail.com <mailto:robertsdoug at gmail.com>> wrote:
> I just got a call from Windstream (from this post), they are restoring a backup and expect services to be restored within 15-20min.
> 
> WILFORD MONDE                        
> 
> 407 447-4164                       -      
> 
> WINDSTREAM COMMUNICATION
> 
> 
> 
> 
> 
> 
> 
> 
> --
> Doug Roberts
> Doug at DougR.com
> 251-308-4040 (Mobile)
> 228-254-3035 (Biloxi)
> 850-361-3300 (Pensacola)
> 334-344-6929 (Montgomery)
> 251-308-1333 (FAX)
>  <http://cytranet.com/>
> 
> On Fri, Mar 3, 2017 at 3:32 PM, Aubrey Wells via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> Not really.
> 
> 4p EST: Greetings: Techs are actively working to resolve the cause of the impairment. We will have another update within the next hour. Thank You
> 
> -----------------------------------------------------------------------
> Aubrey Wells
> Packethead Consulting, LLC
> Helping you get your bits together since 0x7DE
> 
> On Fri, Mar 3, 2017 at 4:29 PM, Ryan Collins via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> Any more updates from Windstream on this? We’ve got about 750 DIDs through a telco broker that are affected. I don’t have direct access to the ticket but it seems we’re well past the 30-60 min ETR window.
> 
>  
> 
> From: Aubrey Wells via Outages <mailto:outages at outages.org>
> Sent: Friday, March 3, 2017 15:11
> To: Doug Roberts <mailto:robertsdoug at gmail.com>
> Cc: outages at outages.org <mailto:outages at outages.org>
> Subject: Re: [outages] Windstream NOLA Outage
> 
>  
> 
> They've found the issue and expect it to be fixed in the next 30-60 min. This is from just before 3p EST.
> 
>  
> 
> Techs have found the root cause of the issue and are currently working to resolve it. This should take 30 minutes to 1 hour. We hope to have further updates shortly. Thank you
> 
> 
> 
> -----------------------------------------------------------------------
> 
> Aubrey Wells
> 
> Packethead Consulting, LLC
> 
> Helping you get your bits together since 0x7DE
> 
>  
> 
> On Fri, Mar 3, 2017 at 1:38 PM, Doug Roberts via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> 
> "Issue affecting inbound calls to Windstream DIDs in the New Orleans, LA area. We have received reports of affected DIDs in LATA 490. Calling parties may experience busy signals or operator intercept messages at this time."
> 
> --
> Doug Roberts
> 
> Doug at DougR.com
> 
> 251-308-4040 <tel:(251)%20308-4040> (Mobile)
> 
> 228-254-3035 <tel:(228)%20254-3035> (Biloxi)
> 
> 850-361-3300 <tel:(850)%20361-3300> (Pensacola)
> 
> 334-344-6929 <tel:(334)%20344-6929> (Montgomery)
> 
> 251-308-1333 <tel:(251)%20308-1333> (FAX)
> 
>  <http://cytranet.com/>
> 
> _______________________________________________
> Outages mailing list
> Outages at outages.org <mailto:Outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages <https://puck.nether.net/mailman/listinfo/outages>
>  
> 
>  
> 
> 
> _______________________________________________
> Outages mailing list
> Outages at outages.org <mailto:Outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages <https://puck.nether.net/mailman/listinfo/outages>
> 
> 
> 
> _______________________________________________
> Outages mailing list
> Outages at outages.org <mailto:Outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages <https://puck.nether.net/mailman/listinfo/outages>
> 
> 
> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20170303/4ae53c3f/attachment.htm>