[outages] Flowroute SIP trunking

Jacob Scherb jscherb at Fitzmark.com
Mon Mar 20 14:23:36 EDT 2017


This is old news, but for completeness on this list, as of 12:39 EDT:

Service is fully restored, but we are continuing to actively monitor. Still having issues? Submit a ticket at http://support.flowroute.com.

@FlowrouteNOC on Twitter is usually decent at posting updates (even if it is just 'new update to come in 10 minutes'), and they say an RFO should be up no later than tomorrow: https://twitter.com/FlowrouteNOC/status/843864652266196992

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jordan Morris via Outages
Sent: Monday, March 20, 2017 11:39 AM
To: outages at outages.org
Subject: Re: [outages] Flowroute SIP trunking

We seem to be getting inbound calls from only 1 of their servers at this time


From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Kathy Dake via Outages
Sent: Monday, March 20, 2017 8:03 AM
To: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Flowroute SIP trunking

Confirmed, and an update on Twitter:  https://twitter.com/FlowrouteNOC/status/843837034254884864

"Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min."

That was 13min ago.

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Wyn Bryant via Outages
Sent: Monday, March 20, 2017 10:43 AM
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] Flowroute SIP trunking

Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET.

Calls to support were not completing at all, now just ring.

Flowroute NOC on Twitter no updates as of yet.


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