[outages] Level3 between Atlanta and Las Vegas
hslabbert at demonware.net
Fri Nov 17 18:50:11 EST 2017
*** CASCADED EXTERNAL NOTES 17-Nov-2017 23:42:12 GMT From CASE: ******** -
Event Conclusion Summary
Outage Start: November 17, 2018 22:38 GMT
Outage Stop: November 17, 2018 23:05 GMT
Root Cause: An equipment issue in Talledega, AL was impacting unprotected services.
Fix Action: The equipment was reseated and services were restored.
Reason for Outage (RFO) Summary: The Transport NOC reports an equipment
issue in Talledega, AL was impacting unprotected services. Investigations
were underway and a remote reboot was successful and services restored.
Services are currently being monitored for stability. This service impact
has concluded. Due to the nature of this outage, it may be necessary to
reset your services locally at your equipment. If after that action has
been performed a service issue prevails, please contact the TSC for
troubleshooting assistance. There may be additional analysis and discovery
that occurs as the incident is reviewed by NOC management.
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