[outages] Equinix Exchange contacts

Elliot Linder elliot at elliotlinder.net
Tue Nov 21 14:15:48 EST 2017


May you please move this conversation off the main list? This doesn't seem
like a major outage that I need my phone to be on high alert for.

On Nov 21, 2017 11:04, "James Bensley via Outages" <outages at outages.org>
wrote:

> On 21 November 2017 at 16:11, James Cornman via Outages
> <outages at outages.org> wrote:
> > We're working to establish what they consider a unique situation thats
> not
> > supported, and we're mostly getting told NO from the Equinix NOC w/o any
> > escalation
>
> So it seems you're pushing for an unsupported service and getting no
> support. What about that is unexpected exactly?
>
> Cheers,
> James.
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