[outages] Comcast internet / intermarket networking

Kraig Beahn kraig at l2net.com
Wed Sep 13 18:32:11 EDT 2017


We can confirm the same for Jacksonville, Live Oak, Lake City and the
entire Jacksonville centered network starting: Sep/13/2017 16:42:37

Includes voice, e-911, IP transit and transport circuits that do not
originate and terminate within the local serving area. We also have two
Comcast LMA 10G NNI's that are also out of service from our Atlanta site to
the Jacksonville Comcast HE, via Comcast Wholesale.

According to some of our internal contacts, the national NOC cannot reach
the 6045 Philips Hwy (Jacksonville POP/HE) and suspect a plant power
failure, as there are multiple fiber routes to this facility via Level(3)
IRU's. In addition, JEA reports a long-term outage in this area (JEA Ticket
No. 2005404168) with the latest starting at Sep 11 2017, 2:26 AM.

On Wed, Sep 13, 2017 at 5:06 PM Allen, Tom (GPK) via Outages <
outages at outages.org> wrote:

> (Jacksonville, FL) Comcast internet (EDI) is down for routes outside of
> North Florida.  South FL markets unable to see North FL, but intra-market
> traffic appears stable, started about 4:45pm EDT.  Same seems true of
> residential service.
>
>
>
> Tom
>
>
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