[outages] Charter Transport , SW Ohio

[Laura Ulrick]

9:16am experienced brief outage effecting all levels of customers from 
residential to fiber- 15 minute wait for Spectrum NOC services to be 
informed they have nationwide routing outage, and nationwide outage on 
transparent layer with no est time of recovering as they haven't located 
the cause yet.


Northwest Ohio

WCOIL Quick Links

Laura
*WCOIL Network Operations*
/p: 419.229.2645 x1029
f: 419.229.5278/

<https://www.wcoil.com> <tel:419-229-2645> 
<https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio> 
<https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos>

On 08/07/2018 06:19 AM, Marc Hopkins via Outages wrote:
>
> Aprox 5:07 am EDT;  we lost contact with about 30 ELAN sites connected 
> on the Time Warner / Charter transport network. There was scheduled 
> maintenance overnight, but impacting only one service.  Help desk is 
> slammed with calls. Been on hold for more than 40 minutes.
>
>
>
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