[outages] New York City Fiber Cut due to Fire

Mon Jun 11 10:32:01 EDT 2018

This is our update from XO/Verizon:

“The update remains the same. The lec is working on the 4th cable now, which has an ettr of 3pm est. They still have the 5th and 6th cable to work on after that, so no ETTR for full restoration yet.”

Thanks,

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Barry McCall via Outages
Sent: Monday, June 11, 2018 10:21 AM
To: outages at outages.org
Subject: Re: [outages] New York City Fiber Cut due to Fire

WARNING: Outside Sender
Anyone happen to have any updates or details on this? Our main office is in SoHo and we are still dark as of this morning.

On Thu, Jun 7, 2018 at 8:14 PM Michael R. Self via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Somebody should’ve used a fiber extinguisher!!!

—————————
Best regards,
Michael Self

This email composed on my Google iPhone Essential Pixel S10 while driving with my knees. Please excuse brevity and typos due to Siri’s hearing problems, accidents, cops or other mishaps.

On Jun 7, 2018, at 19:55, Erik Sundberg via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
This is going to be a long outage

The OSPE reports that the subway administrator has reported that an investigation will take place so they can attempt to identify the root cause of the fire. As such, access is not expected to be granted for repair personnel until daytime hours of June 08, 2018. The Transport NOC has confirmed that they are still working with the Tier III Technical Support Team and Field Operations to explore any and all possible re-route options to expedite service restoration. Updates will continue to be provided as new information becomes available.

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Erik Sundberg via Outages
Sent: Thursday, June 7, 2018 5:10 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] New York City Fiber Cut due to Fire

http://abc7ny.com/crews-respond-to-manhole-fire-outside-chelsea-market/3574425/

That’s a lot of melted fiber.

*** CASCADED EXTERNAL NOTES 07-Jun-2018 20:41:24 GMT - Event The OSPE reports that the fire has been contained, and the New York City Fire Department are currently working to ensure the area is safe for onsite personnel to begin the repair process. Once the scene is released by the fire department, the New York City Subway system will begin cleaning the area from an environmental standpoint before other utility providers will be granted access to begin repairs. An ETA for when access will be granted is currently unavailable.

06/07/2018 20:36:17 GMT - 06/07/2018 19:52:07 GMT - The Transport NOC reports that Field Operations arrived on site and have identified that construction work outside of a gateway location has caught fire, and several lateral fibers have been damaged by the fire. The New York City Fire Department is on scene working to put the fire out and make the area safe for onsite personnel. The Outside Plant Engineer (OSPE) has been engaged and is working to develop a repair plan while personnel wait for the site to be deemed safe. Updates will continue to be relayed as new information becomes available.

06/07/2018 19:01:15 GMT - The Transport NOC reports that a suspected fiber cut in New York City, NY is impacting unprotected services. Field Operations are being engaged to assist with onsite investigations. An ETA is currently unavailable. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve

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