[outages] FW: [Twilio status] Investigating : Call Failures

Joe Adam joe.adam at answernet.com
Fri Mar 2 11:51:55 EST 2018


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From: status-help at statuspage.twilio.com [mailto:status-help at statuspage.twilio.com] 
Sent: Friday, March 02, 2018 11:40 AM
To: techs at answernet.com
Subject: [Twilio status] Investigating : Call Failures

 





 <http://stspg.io/adbd14140> Call Failures 


Incident Report for Twilio 

	


Investigating 


We are experience increased packet loss on outbound and inbound calls related to networking failures on the east coast. Team is working to adjust traffic to fully restore service 


Mar 2, 08:40 PST 


Previous Updates 



Monitoring 


We are seeing recovery in Ireland and Germany. We are continuing to monitor 


Mar 2, 08:26 PST 



Investigating 


We are observing call failures in Ireland and Germany datacenters. On call team is responding 


Mar 2, 08:25 PST 


This incident affects: Programmable Voice (PSTN) and Elastic SIP Trunking. 

	


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